Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Additional Information
Timeline
Generic

ELLA ALBERT

COLORADO SPRINGS

Summary

Dynamic and customer-focused professional with experience at TJ Maxx, excelling in enhancing customer satisfaction and team collaboration. Proven skills in cash handling and problem-solving, contributing to improved service efficiency and guest loyalty. Committed to creating welcoming environments and achieving store goals through effective communication and teamwork.

Overview

4
4
years of professional experience

Work History

Seasonal Sales Associate

TJ Maxx, TJX Companies
Colorado Springs
11.2025 - Current
  • Assisted customers in finding merchandise and providing product information.
  • Organized sales floor to enhance product visibility and accessibility.
  • Collaborated with team members to achieve store goals and improve service.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Crew Member

McDonald's
Colorado Springs
03.2022 - 12.2025
  • Assisted customers by taking orders and providing menu information.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Stocked supplies and organized inventory for smooth operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Resolved customer complaints calmly and effectively to enhance satisfaction.

Crew Member

Culver's
Phoenix
08.2021 - 12.2021
  • Took orders, served food, stocked, and cleaned.
  • Provided excellent customer service, ensuring a welcoming atmosphere that enhanced guest satisfaction and loyalty.
  • Collaborated with team members to enhance customer service, resulting in noticeable improvements in satisfaction ratings.
  • Streamlined food preparation processes, reducing wait times and improving overall operational efficiency.
  • Engaged with customers to provide a welcoming atmosphere, fostering loyalty and repeat business.
  • Monitored inventory levels to ensure stock availability, contributing to reduced waste and cost savings.
  • Maintained cleanliness and organization in the dining area, supporting health standards and enhancing the customer experience.

Education

BACHELOR'S DEGREE - INTERNATIONAL STUDIES

Colorado State University-Fort Collins
Fort Collins
10.2025

HIGH SCHOOL DIPLOMA -

William J. Palmer High School
Colorado Springs
05.2024

Skills

  • Customer service
  • Cash handling
  • Communication skills
  • Problem solving
  • Customer service
  • Team collaboration
  • Decision making
  • Leadership skills
  • Food preparation
  • Team collaboration
  • Sales techniques
  • Hospitality and accommodation

Personal Information

Date of Birth: 10/28/05

Languages

  • English, Native
  • Spanish, Novice

Additional Information

  • Graduated with honors, recognized for academic excellence
  • Member of National Honors Society

Timeline

Seasonal Sales Associate

TJ Maxx, TJX Companies
11.2025 - Current

Crew Member

McDonald's
03.2022 - 12.2025

Crew Member

Culver's
08.2021 - 12.2021

BACHELOR'S DEGREE - INTERNATIONAL STUDIES

Colorado State University-Fort Collins

HIGH SCHOOL DIPLOMA -

William J. Palmer High School
ELLA ALBERT