ELLA ALBERT
COLORADO SPRINGS
Summary
Dynamic and customer-focused professional with experience at TJ Maxx, excelling in enhancing customer satisfaction and team collaboration. Proven skills in cash handling and problem-solving, contributing to improved service efficiency and guest loyalty. Committed to creating welcoming environments and achieving store goals through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Seasonal Sales Associate
TJ Maxx, TJX Companies
Colorado Springs
11.2025 - Current
- Assisted customers in finding merchandise and providing product information.
- Organized sales floor to enhance product visibility and accessibility.
- Collaborated with team members to achieve store goals and improve service.
- Handled customer inquiries and resolved issues promptly and professionally.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Crew Member
McDonald's
Colorado Springs
03.2022 - 12.2025
- Assisted customers by taking orders and providing menu information.
- Collaborated with team members to ensure efficient service during peak hours.
- Stocked supplies and organized inventory for smooth operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Resolved customer complaints calmly and effectively to enhance satisfaction.
Crew Member
Culver's
Phoenix
08.2021 - 12.2021
- Took orders, served food, stocked, and cleaned.
- Provided excellent customer service, ensuring a welcoming atmosphere that enhanced guest satisfaction and loyalty.
- Collaborated with team members to enhance customer service, resulting in noticeable improvements in satisfaction ratings.
- Streamlined food preparation processes, reducing wait times and improving overall operational efficiency.
- Engaged with customers to provide a welcoming atmosphere, fostering loyalty and repeat business.
- Monitored inventory levels to ensure stock availability, contributing to reduced waste and cost savings.
- Maintained cleanliness and organization in the dining area, supporting health standards and enhancing the customer experience.
Education
BACHELOR'S DEGREE - INTERNATIONAL STUDIES
Colorado State University-Fort Collins
Fort Collins10.2025
HIGH SCHOOL DIPLOMA -
William J. Palmer High School
Colorado Springs05.2024
Skills
- Customer service
- Cash handling
- Communication skills
- Problem solving
- Customer service
- Team collaboration
- Decision making
- Leadership skills
- Food preparation
- Team collaboration
- Sales techniques
- Hospitality and accommodation
Personal Information
Date of Birth: 10/28/05
Languages
- English, Native
- Spanish, Novice
Additional Information
- Graduated with honors, recognized for academic excellence
- Member of National Honors Society
Timeline
Seasonal Sales Associate
TJ Maxx, TJX Companies
11.2025 - Current
Crew Member
McDonald's
03.2022 - 12.2025
Crew Member
Culver's
08.2021 - 12.2021
BACHELOR'S DEGREE - INTERNATIONAL STUDIES
Colorado State University-Fort Collins
HIGH SCHOOL DIPLOMA -
William J. Palmer High School