Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Ella Alexander

Los Angeles,CA

Summary

Dedicated Clerk at LA County with a proven track record in enhancing customer satisfaction and reducing data entry errors. Skilled in telephone etiquette and cash management, I excel in relationship building and effective communication, ensuring efficient operations and a positive experience for clients. Committed to maintaining confidentiality and quality in all tasks.

Overview

1
1
Certification

Work History

Clerk

LA County
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Education

College - Cleck

Barton Arkansas
Arkansas City, KS

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Relationship building
  • File maintenance
  • Document management
  • Quality management
  • Mail processing
  • Verbal and writing communication
  • Confidentiality
  • Customer service
  • Microsoft office
  • Excellent communication
  • Administrative tasks
  • Prioritization
  • Administrative support

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Social Workers
  • Project Management Institute
  • Association for Computing Machinery
  • Association of Information Technology Professionals

Certification

  • Excel Certification – Microsoft.
  • Communication Skills Certification – Toastmasters International.

Languages

English
Full Professional

Timeline

Clerk

LA County

College - Cleck

Barton Arkansas
Ella Alexander