ELLA BLACKLEDGE

Executed cleaning tasks including dusting, vacuuming, and mopping throughout house rooms.

Sanitized and cleaned restroom facilities.

• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

• Used cash registers and credit card machines to cash out customers.
• Assisted managers with quickly resolving service- and food-related issues.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.