Dedicated server with proven skills in customer service, order management, and POS operation. Committed to enhancing guest experiences through menu knowledge and efficient cash handling.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
Texas City
03.2025 - Current
Provided excellent customer service to ensure satisfaction.
Greeted customers, answered questions, and recommended specials to increase profits.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Operated POS terminals to input orders, split bills, and calculate totals.
Delivered food orders promptly and courteously.
Cleaned tables and chairs to prepare dining area for next customers.
Server
TJ Reeds
Dickinson
05.2021 - 03.2025
Provided exceptional customer service in a fast-paced dining environment.
Took and processed food and beverage orders accurately from guests.
Maintained cleanliness and organization of dining area throughout shifts.
Assisted in training new servers on menu items and service standards.
Handled cash and credit transactions efficiently during busy periods.
Recommended menu items based on customer preferences and dietary needs.
Resolved guest complaints promptly to enhance overall dining experience.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
Dickinson High School
Dickinson, TX
05-2023
Some College (No Degree) - Ancient History
College of The Mainland
Texas City, TX
Skills
Customer service
Order management
POS operation
Menu knowledge
Table maintenance
Cash handling
Accomplishments
Black belt in karate from Al Garza's Premier Martial Arts