Ella Buhl
Plano,US
Summary
Executed scheduling of client consultations and provided administrative support, demonstrating strong multitasking abilities and a commitment to health, wellness, and community engagement.
Overview
4
4
years of professional experience
Work History
HR Assistant
CareView
Lewisville, TX
01.2026 - Current
- Assisted in the development of training materials for new staff, streamlining onboarding processes.
- Supported quality assurance initiatives by conducting regular audits of patient records and documentation.
- Implemented feedback mechanisms for staff to improve service delivery and patient satisfaction levels.
- Managed communication between departments to ensure alignment on patient care strategies and protocols.
- Developed systems for tracking inventory of medical supplies, reducing waste and improving procurement processes.
- Facilitated team meetings to discuss ongoing projects, ensuring clarity on goals and expectations.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Medical Spa Coordinator
Total Med Solutions
Plano, TX
05.2025 - Current
- Coordinate daily front-desk and clinical operations to ensure smooth patient flow and exceptional client experience
- Manage scheduling for consultations and treatments, optimizing provider availability and minimizing wait times
- Greet and assist clients with professionalism, creating a welcoming and calming environment
- Conduct client intake, verify information, and maintain accurate, confidential records in compliance with privacy standards
- Handle inbound calls, emails, and text communications to answer questions and confirm appointments
- Process payments, and packages accurately while promoting additional services when appropriate
- Assist with inventory tracking, restocking supplies, and maintaining treatment room cleanliness and sanitation
- Resolve client concerns promptly and professionally to maintain satisfaction and retention
- Collaborate with team members to improve workflow efficiency and enhance overall client experience
Wellness Sales Associate/ Sauna Attendant
beem Light Sauna North Richardson
North Richardson, US
08.2024 - 05.2025
- Assist and direct clients, facilitating a seamless wellness experience.
- Clarify advantages of infrared sauna and therapy, deepening client understanding.
- Uphold pristine studio and equipment standards, emphasizing safety and hygiene.
- Enhance product visibility and membership offerings, driving sales and client engagement.
- Facilitate bookings and events, enhancing studio operations.
- Nurtured strong client relationships through tailored wellness consultations and expert guidance.
- Engineered innovative wellness packages and membership solutions to meet diverse client needs.
Customer Service Representative
Texas Family Fitness
US
09.2022 - 12.2024
- Assist members with inquiries and membership options, enhancing satisfaction and retention.
- Managed comprehensive member services at a fitness facility, driving engagement.
- Enhanced member experience through promotion of training programs and tailored solutions.
- Coordinated with fitness trainers to match members with suitable programs.
- Maintained accurate membership records and processed transactions efficiently.
Summer Camp Counselor
Oak Point Rec Center
Plano, TX, US
06.2022 - 08.2022
- Supervised children aged 6-12, ensuring safety and engagement.
- Facilitated games and activities, enhancing children's social skills.
- Resolved conflicts and provided emotional support, fostering a positive camp environment.
Education
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Collin College
Online12.2025
High School diploma - undefined
Plano Senior High School
Plano, TX05.2024
Skills
Problem Solving
Multitasking
Communication
Time Management
Customer Service
Team Collaboration
Sales
Conflict Resolution
Member Relations
HR policies
Administrative skills
Office administration
Employee relations
Communication management
Personal Information
Awards
- Academic Honor Roll 2018-2019
- First aid/ CPR certified
Timeline
HR Assistant
CareView
01.2026 - Current
Medical Spa Coordinator
Total Med Solutions
05.2025 - Current
Wellness Sales Associate/ Sauna Attendant
beem Light Sauna North Richardson
08.2024 - 05.2025
Customer Service Representative
Texas Family Fitness
09.2022 - 12.2024
Summer Camp Counselor
Oak Point Rec Center
06.2022 - 08.2022
High School diploma - undefined
Plano Senior High School
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Collin College