Ella Daly
Storrs,CT
Summary
Reliable and eager to learn, able to adapt to new responsibilities. Experience in various customer service positions, from retail to food service. Well organized, hardworking, and use my time efficiently.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lemon And Line
05.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Team One Newport
05.2022 - 08.2022
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Streamlined processes within the store's operations by organizing merchandise layouts for easy access.
Food Service Worker
Flat Waves Food Shack
06.2021 - 08.2021
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Busser
Scales And Shells
06.2020 - 08.2020
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Education
Bachelor of Science - Actuarial Science
University of Connecticut
Storrs, CT05.2026
High School Diploma -
Portsmouth High School
Portsmouth, RI06.2022
Skills
- Inventory Control
- Cash Handling
- Customer Service
- Meeting Deadlines
- Multi-Tasking Strength
Affiliations
- Guitar
- Surfing
- Gym
- Piano
- Reading
Timeline
Sales Associate
Lemon And Line
05.2023 - Current
Sales Associate
Team One Newport
05.2022 - 08.2022
Food Service Worker
Flat Waves Food Shack
06.2021 - 08.2021
Busser
Scales And Shells
06.2020 - 08.2020
Bachelor of Science - Actuarial Science
University of Connecticut
High School Diploma -
Portsmouth High School
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