Ella DarDar
Saint Bernard,Louisiana
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Middendorf's Seafood Restaurant
Akers, LA
04.2024 - 09.2024
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Helped service staff handle demand by distributing food and beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided menus and answered questions about menu items and specials.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted guests and sat customers at tables or in waiting areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Directed customers to bar area in high-traffic times to increase drink sales.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Bussed and reset tables in an orderly fashion.
- Wiped down and cleaned chairs, booths, and highchairs.
Snowball Maker
Snow Bros
Hammond, LA
04.2023 - 02.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated cash registers to process payments from customers.
- Quickly and efficiently processed payments and made accurate change.
- Received deliveries of food items and stocked shelves accordingly.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Provided excellent customer service to all patrons in a timely manner.
- Restocked merchandise when needed throughout the day.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
- Measured ingredients according to specified recipes to reduce waste.
- Monitored expiration dates on food items for freshness assurance.
- Cleaned concession area including counters, floors, equipment, and utensils.
Stocker
Earl J Doescher & Co Inc
Arabi, LA
04.2021 - 02.2022
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Checked sales floor levels on a regular basis to ensure that back-stock merchandise was replenished before it ran out.
- Maintained a neat, orderly, and safe workspace.
- Kept my work area neat, clean, and safe.
- Ensured that all products were labeled properly before stocking the shelves.
- Organized storage areas for efficient use of space.
- Packed boxes for shipment using appropriate packing materials.
Education
High School Diploma -
Chalmette High School
Chalmette, LA05-2022
Some College (No Degree) -
Southeastern Louisiana University
Hammond, LASkills
- Dining crew workflow optimization
- Dining customer service
- Food inspection
- Coordinating tasks
- Cleanliness and hygiene
- Problem-solving
- Active learning
- Table bussing
- Front-of-house display creation
- Table assignment accuracy
- Friendly demeanor
- Cash handling
- Team collaboration
- Waitlist management
Timeline
Restaurant Hostess
Middendorf's Seafood Restaurant
04.2024 - 09.2024
Snowball Maker
Snow Bros
04.2023 - 02.2024
Stocker
Earl J Doescher & Co Inc
04.2021 - 02.2022
High School Diploma -
Chalmette High School
Some College (No Degree) -
Southeastern Louisiana University