- I participate in a variety of outdoor recreational activities
- Animal Care
- Watching Movies and TV Shows
- Interior Design
- I like working with my hands and fixing things
- Acting and Theater
- Kayaking
- Crafting and DIY Projects
- Stand-up Paddleboarding
Ella Downs
Madison,WI
Summary
Friendly and reliable with a positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Offers strong communication and organizational skills, eager to learn and develop in any environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Cashier
Saint Vincent De Paul
08.2024 - 08.2025
- Handled cash transactions accurately and efficiently during high-volume retail hours.
- Maintained cleanliness and organization of specific store departments to enhance customer experience.
- Assisted in stocking, ensuring shelves remained well-stocked, visually appealing, and organized.
- Helped customers complete purchases, locate items, answer questions, fulfill requests, and join reward programs.
- Made a welcoming retail environment by greeting customers warmly when entering, setting a friendly tone throughout their visit .
Drive-Thru Cashier
Culver's Restaurant
07.2022 - 09.2023
- Collaborated with team members to ensure efficient order fulfillment during peak hours.
- Adapted to changing priorities in a fast-paced environment while maintaining high service standards.
- Assisted in training new staff on procedures and best practices for drive-thru operations.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Education
High School Diploma -
Beaver Dam High School
Beaver Dam, WI05-2025
Bachelor of Civil Engineering -
University of Wisconsin, Madison
Madison, WI05-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Conflict resolution
- Staff training
- Attention to detail
- Customer relations
Interests
Timeline
Cashier
Saint Vincent De Paul
08.2024 - 08.2025
Drive-Thru Cashier
Culver's Restaurant
07.2022 - 09.2023
High School Diploma -
Beaver Dam High School
Bachelor of Civil Engineering -
University of Wisconsin, Madison