Ella Harrison
Boulder,CO
Summary
Detail-oriented and customer-focused professional with experience as a Front Desk Assistant at Davis & Parker Family Dental. Skilled in scheduling, patient relations, and office administration, with a proven ability to enhance patient experiences and streamline operations. Adept at problem-solving and maintaining an organized, efficient work environment.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
Davis & Parker Family Dental
05.2024 - 08.2024
- Greet and check in patients, providing a welcoming and professional first impression.
- Schedule and confirm appointments, coordinating with dental staff to manage patient flow efficiently.
- Assist in managing office supplies and maintaining a clean and organized reception area.
- Communicate with dental assistants and dentists to ensure timely patient care.
- Provide basic administrative support, such as filing, scanning documents, and managing correspondence
Shift Leader
Dunkin Donuts
02.2021 - 08.2023
- Supervised daily operations and ensured efficient workflow in a high-volume fast-food environment.
- Led and trained team members to maintain quality service and meet company standards.
- Handled customer service issues, resolved complaints, and ensured a positive guest experience.
- Managed cash handling, inventory control, and coordinated opening/closing procedures.
- Maintained cleanliness and compliance with health and safety regulations.
- Assisted in scheduling and performance evaluations to improve team productivity.
Education
Bachelor of Science - Integrative Physiology
University of Colorado Boulder
05-2026
Skills
- Scheduling
- Organizational Skills
- Time Management & Multitasking
- Laboratory Research & Data Analysis
- Problem-Solving & Critical Thinking
Timeline
Front Desk Assistant
Davis & Parker Family Dental
05.2024 - 08.2024
Shift Leader
Dunkin Donuts
02.2021 - 08.2023
Bachelor of Science - Integrative Physiology
University of Colorado Boulder
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