Ella Houghton
Milton,VT
Summary
Highly motivated senior nursing student with over 3 years of experience working in a Level 1 trauma center emergency department. Strong ability to work in a chaotic, unpredictable, fast-paced, patient-facing environment. Effectively work and communicate alongside other members of the interdisciplinary team to improve patient care.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
ER Unit Secretary
University of Vermont Medical Center
Burlington, VT
03.2024 - Current
- Proficiently and calmly work in a busy, chaotic, and unpredictable environment.
- Promptly answer all phone calls and direct them appropriately.
- Coordinate transportation for patients being discharged either via taxi, wheelchair van , or ambulance.
- Answer patient call bells promptly and delegate tasks to the appropriate staff when needed.
- Work closely and communicate with other interdisciplinary team members in the ED as well as other units to coordinate patient care.
Patient Access Specialist ER
University of Vermont Medical Center
Burlington, Vermont
08.2020 - 05.2024
- Facilitated patient check-in and registration processes, via walk in or ambulance, ensuring accurate entry and compliance with policies.
- Collected and entered patient demographic and insurance data into EPIC database.
- Coordinated with medical staff to ensure seamless patient flow in the facility.
Cashier
Shaws Star Market
Colchester , VT
08.2020 - 08.2022
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
High School Diploma -
Milton Junior-Senior High School
Milton, VT06-2022
Bachelor of Science - Nursing
University of Vermont
Burlington, Vermont, VTSkills
- Patient flow management
- Effective communication
- Time management
- Adaptability
- EPIC charting
- Interdepartmental collaboration
Certification
Basic Life Support (BLS), American Heart Association, expires 6/2026
Timeline
ER Unit Secretary
University of Vermont Medical Center
03.2024 - Current
Patient Access Specialist ER
University of Vermont Medical Center
08.2020 - 05.2024
Cashier
Shaws Star Market
08.2020 - 08.2022
High School Diploma -
Milton Junior-Senior High School
Bachelor of Science - Nursing
University of Vermont