Ella Johnson
Boone,NC
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
Jolo WInery
05.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Retail
Dewey's Bakery
05.2021 - 08.2021
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GED -
Appalachian State University
Boone, NC05.2026
Skills
- Dining area maintenance
- Safe Food Handling
- Order Management
- Food safety understanding
- High-volume dining
- Customer Service
- Fine Dining
Timeline
Waitress
Jolo WInery
05.2023 - Current
Retail
Dewey's Bakery
05.2021 - 08.2021
GED -
Appalachian State University
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