Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ella Johnson

Toledo,OH

Summary

Phlebotomist technician with several years of experience in patient-focused services with comprehensive experience in high-volume output labs handling live-patient samples, calibrating laboratory equipment and maintaining spaces. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff.

Overview

22
22
years of professional experience

Work History

Phlebotomist Technician

Pathology Laboratories Inc.
Toledo, Ohio
09.2018 - 06.2025
  • Collected blood samples following established safety and procedural guidelines.
  • Prepared specimens for laboratory testing and analysis.
  • Maintained accurate patient records and documentation during procedures.

Collect blood samples accurately, ensuring prompt processing and improved lab efficiency. Partnered with medical staff to streamline patient flow, enhancing the overall patient experience and fostering a supportive Patient care.

Performed venipuncture and capillary draws to collect blood samples, ensuring patient comfort and adherence to safety protocols.


  • Educated patients on procedures to alleviate anxiety and ensure cooperation.
  • Assisted in training new staff on best practices for blood collection techniques.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained accurate and detailed records of blood collection procedures and patient information in compliance with regulatory standards.
  • Administered and managed laboratory equipment to ensure optimal performance and cleanliness, reducing contamination risks.

Mobile Phlebotomist

Trident/USLabs
Southfield, Michigan
08.2013 - 08.2018
  • Collected blood samples from patients in various settings.
  • Transported blood samples to designated laboratory or other medical facility for testing purposes.
  • Ensured compliance with safety protocols during sample collection.
  • Maintained accurate and confidential patient records and documentation.
  • Assisted in inventory management of supplies and equipment needed for procedures.
  • Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the service provided.

Traveled NW OH

  • Performed venipuncture and capillary puncture procedures on patients of all ages in long term care facilities and residential facilities.

Donor Center Technician

Grifols Biomat USA
Lincoln , NE
03.2014 - 07.2015
  • Collected and processed donor blood donations following strict safety protocols.
  • Operated and maintained blood collection equipment to ensure optimal performance.
  • Conducted donor screenings and health assessments prior to donation procedures.
  • Monitored donor reactions during and after the donation process for safety.
  • Collaborated with team members to enhance workflow efficiency in the center.
  • Maintained a clean work environment by adhering to infection control policies and procedures.
  • Conducted donor interviews prior to collections, ensuring all paperwork was completed accurately

Mentor/Phlebotomist

St. Monica Behavioral Health Services for Women
Lincoln, NE
02.2014 - 07.2015
  • Guided clients through individualized treatment plans and coping strategies.
  • Facilitated support groups to encourage peer interaction and emotional sharing.
  • Collaborated with healthcare professionals to coordinate comprehensive care for clients.
  • Monitored client progress and provided feedback to enhance therapeutic outcomes.
  • Organized community outreach events to promote mental health services for women.
  • Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
  • Encouraged open dialogue between mentor and mentee pairs to promote trust, respect and understanding of different perspectives.

Assisting women in their drugs and alcohol rehabilitation journey in a trauma informed environment. Coaching and supporting with maintaining healthy decision making. As a mentor I was responsible for implementing support plans, getting the clients involved in outside programming and activities, while encouraging independence behavioral awareness and everyday living and coping skills.

Medical Assistant/Phlebtomist

Toledo Correctional Institution
Toledo, OH
10.2013 - 01.2014
  • Administered medications and monitored patients' vital signs daily.
  • Assisted healthcare providers with examinations and medical procedures regularly.
  • Coordinated patient appointments and managed medical records efficiently.
  • Documented patient information accurately in electronic health records systems.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse

Performed routine draws on incarcerated patients. Documenting weights and taking vitals packaging and shipping of drawn specimens.

Therapeutic Program Worker

LHS Youth and Family Services
Waterville, OH
02.2011 - 12.2013
  • Facilitated therapeutic group sessions for youth and families.
  • Assisted in developing individualized treatment plans for clients.
  • Monitored client progress and reported observations to the team.
  • Collaborated with multidisciplinary teams to enhance service delivery.
  • Provided emotional support through active listening and empathy techniques.
  • Utilized evidence-based practices such as cognitive behavioral therapy when working with clients.
  • Provided direct supervision and guidance to at-risk youth in a therapeutic setting.

Assisted young adults with severe emotional and behavioral disabilities in their home and in the community. While encouraging independence supporting emotional and behavior displacement. Implementing individual service plans for, while processing their approach with behaviors and coaching in coping skills of everyday living.

Manager of Supportive Community Living

Granger Group Homes
Toledo, OH
09.2004 - 12.2010
  • Oversaw daily operations and staff management in group home settings.
  • Coordinated resident care plans and ensured compliance with regulations.
  • Managed budget allocations and resource distribution across facilities.
  • Implemented safety protocols to maintain a secure living environment.
  • Developed staff schedules to ensure adequate coverage at all times.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Assisted staff with the care of individuals with developmental disabilities and behavioral issues implementing positive reinforcements. Assuring proper services were performed assisting with medication finances medical /non-medical appointments while documenting behavioral changes. Encouraging and implementing good hygiene and health awareness. Responsible for scheduling staff payroll and updating client files.

Phlebotomist Technician

NorthCoast Laboratories
Perrysburg, OH
07.2003 - 08.2004
  • Collected blood samples following established safety and procedural guidelines.
  • Prepared specimens for laboratory testing and analysis.
  • Maintained accurate patient records and documentation during procedures.
  • Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
  • Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.

Education

Certified - Phlebotomist/Instructor

National Performance Specialist
On-Line
12-2022

Graduate Certificate - Medical Business/ Phlebotomy

Penta Vocational Education School
Perrysburg, OH
07-2002

Some College (No Degree) - Social Services

Owens Community College
Perrysburg, OH

Skills

  • Blood collection
  • Patient documentation
  • Specimen preparation
  • Venipuncture techniques
  • Customer service
  • Patient education
  • Inventory management
  • Data entry
  • Quality assurance
  • Training new staff
  • Venipuncture technique
  • Patient comfort
  • Pediatric phlebotomy
  • Sample preparation
  • Capillary puncture
  • Order of draw
  • Proper tourniquet use
  • Sanitation and sterilization
  • Geriatric phlebotomy

Affiliations

  • I enjoy DIY projects, because I get to use my hands to craft ideas into beautiful objects.
  • Cooking new recipes and experimenting with different seasonings creating new flavors/dishes.
  • Board games with family and friends sometimes just a crossword puzzle by myself for relaxing.

Timeline

Phlebotomist Technician

Pathology Laboratories Inc.
09.2018 - 06.2025

Donor Center Technician

Grifols Biomat USA
03.2014 - 07.2015

Mentor/Phlebotomist

St. Monica Behavioral Health Services for Women
02.2014 - 07.2015

Medical Assistant/Phlebtomist

Toledo Correctional Institution
10.2013 - 01.2014

Mobile Phlebotomist

Trident/USLabs
08.2013 - 08.2018

Therapeutic Program Worker

LHS Youth and Family Services
02.2011 - 12.2013

Manager of Supportive Community Living

Granger Group Homes
09.2004 - 12.2010

Phlebotomist Technician

NorthCoast Laboratories
07.2003 - 08.2004

Certified - Phlebotomist/Instructor

National Performance Specialist

Graduate Certificate - Medical Business/ Phlebotomy

Penta Vocational Education School

Some College (No Degree) - Social Services

Owens Community College
Ella Johnson