Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Ella Kitchen

Gorham,ME

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Receptionist

Beicapelli Salon
05.2020 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Dance Teacher

Dance Studio of Maine
05.2023 - 06.2024
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
  • Planned routines for recitals and performances.
  • Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Enhanced student performance by implementing creative and engaging dance routines.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.

Education

High School Diploma -

Gorham High School
Gorham, ME

Associate of Arts -

Cli Conservatory
Southampton, MA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Greeting and seating clients
  • Service quality
  • Cleanliness
  • Cash handling
  • Problem-solving
  • Customer service
  • Order taking

Timeline

Dance Teacher

Dance Studio of Maine
05.2023 - 06.2024

Receptionist

Beicapelli Salon
05.2020 - Current

High School Diploma -

Gorham High School

Associate of Arts -

Cli Conservatory

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Ella Kitchen