Ella Latham
Summary
Strong leadership and organizational skills, trained in cleaning and sanitation practices. Ensures a welcoming environment for all patrons.
Flexible with schedule and equally as comfortable going hands-on whenever needed. Thrives in high-volume environments. Passionate about providing positive experiences for customers and employees alike.
Overview
5
5
years of professional experience
Work History
Server/manager
Pipers Tavern
10.2022 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
Back of House Restaurant
Norse Brewing Company
07.2020 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - Esthetics
Aveda Institute
Chapel Hill, NC05-2025
High School Diploma -
Franklinton High School
Franklinton, NC06-2021
Skills
- Backup management
- Team Training
- Cleaning and sanitation
- Guest service
- Organization
- Strong leadership
- Familiar with computer systems and Microsoft Excel
Timeline
Server/manager
Pipers Tavern
10.2022 - Current
Back of House Restaurant
Norse Brewing Company
07.2020 - 08.2022
No Degree - Esthetics
Aveda Institute
High School Diploma -
Franklinton High School
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