ELLA LEEANNA HENDERSON

Birmingham

Summary

Professional with focus on client services, bringing extensive experience in managing and improving client relationships. Known for ensuring satisfaction and efficiency in service delivery. Reliable team player who adapts to changing needs and achieves outstanding results through effective communication and problem-solving skills.

Overview

years of professional experience

Work History

Client Service Assistant

Balch & Bingham

Birmingham, AL

08.2024 - Current

Sorted and distributed packages and mail items efficiently. Assisted in organizing incoming packages and mail for effective distribution. Handled reception and allocation of packages and other mail items.
Executed delivery of letters, legal documents, and packages to clients, law firms, and businesses.
Coordinated file transfers to offsite storage facility and executed retrieval of files based on operational needs.
File documents with various courts.
Serve subpoenas as needed.
Assisted in preparing legal documents for digitization. Photocopied and scanned legal documents for record-keeping.
Assist with coordination, set up, and clean-up of conference rooms, common areas, and office events.
Pick up meals, deliver and set up for firm meetings and office events.
Order, receive, and stock supply inventory.

Legal Specialist

Credit Central Legal

09.2023 - 03.2024

Lead verification of customer data, court document preparation, and account activity documentation.
Thorough verification of residency, employment, and bankruptcy status pre-legal action.
Execute precise legal fee charges on filing dates.
Craft, review, and dispatch court documents meticulously.
Generate monthly legal logs for branch distribution.
Deliver timely and accurate account documentation.

Legal Assistant

Gary Wilkinson, Attorney

01.2022 - 01.2022

Collaborated with attorneys to prepare for hearings and trials effectively.
Crafted concise case briefs and synthesized legal materials. Conducted comprehensive legal research and generated reports.
Organized documents using firm's case management system.
Implemented office procedures to enhance efficiency.
Drafted professional correspondence and pleadings.
Coordinated legal correspondence delivery to clients and officials.

Vice President of Marketing

Alpha Delta Pi

01.2021 - 01.2021

Coordinated all aspects of recruitment and marketing events for sorority, partnering with UNA's Panhellenic Council and chapter advisors to maximize outreach.
Managed Risk Management for all marketing/recruitment events to ensure safety and compliance.
Led the Marketing team, overseeing meetings and ensuring seamless execution of events.

Education

Bachelor of Science - Criminal Justice

University of North Alabama

Florence, AL

2023

Skills

Legal Support: Proficient in administrative tasks for attorneys and paralegals, including calendar management, filings, and document prep
Skilled in client and colleague interactions
Detail-oriented in document review
Strong organizational skills
Proficient in Microsoft Office applications

Client support expertise
Data entry proficiency
Documentation and record keeping
Adaptability and flexibility

Timeline