Ella Mudrenco

Golden State Dermatology

06.2020 - 09.2023

Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed medical records management, including filing, organizing and scanning documents.
Submitted Prior Authorizations for topical and oral medications, and Biologics
Called and faxed pharmacies to submit prescriptions and refills.
Called patients for benign and malignant pathology results, scheduled skin cancer surgeries and sent referrals
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Assisted with routine checks and skin biopsies by collecting and processing specimens.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Prepared lab specimens (cultures, tissue samples, skin biopsies) for diagnostic evaluation.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Oriented and trained new staff on proper procedures and policies.
Updated Inventory for cosmetic products and medical supplies.
Participated in skin product sales