Ella Munson
Riverside,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Associate
California Citrus State Historic Park Gift Shop
2022.04 - 2023.05
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Crew Member
Firehouse Subs
2020.07 - 2021.11
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Helped to encourage and organize donations to the Public Safety Foundation.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Science - Communicative Disorders
California State University - Fullerton
Fullerton, CA05.2027
High School Diploma -
Arlington High School
Riverside, CA05.2023
Skills
- Cash Register Operation
- Dependability and Communication skills
- Customer service excellence
- Positive and Engaging Demeanor
- Problem-solving abilities
- Adaptability and flexibility
Accomplishments
Work Accomplishments:
- Awarded Employee of the Month for demonstrating outstanding communication and leadership skills.
- Scholarship award winner
Academic Accomplishments:
- Member of the National Honors Society as well as the National Society for High School Scholars.
- Magna Cum Laude
- 4.16 GPA
- AVID student mentor
Timeline
Retail Associate
California Citrus State Historic Park Gift Shop
2022.04 - 2023.05
Crew Member
Firehouse Subs
2020.07 - 2021.11
Bachelor of Science - Communicative Disorders
California State University - Fullerton
High School Diploma -
Arlington High School
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