Ella Munz
Fayetteville,NY
Summary
Dynamic server with a proven track record at Grub's Bar & Grille, excelling in customer service and problem-solving. Adept at menu memorization and effective communication, I thrive in fast-paced environments, consistently enhancing guest experiences and fostering teamwork. Proficient in Microsoft Excel, I bring a blend of leadership and dedication to every shift.
Overview
5
5
years of professional experience
Work History
Server
Grub's Bar & Grille
Fayetteville, AR
08.2026 - Current
- Enhanced guest dining experiences through exceptional customer service.
- Processed food and beverage orders efficiently at the restaurant. through effective use of point-of-sale systems.
- Navigated high-volume environments with loud music and televisions to maintain guest satisfaction.
Food Runner/Busser
Pappy's Smokehouse
Midtown Saint Louis, MO
03.2023 - Current
- Delivered food orders to tables promptly and accurately.
- Processed over 100 daily orders and delivered 50+ meals, ensuring timely service to customers
- Assisted kitchen staff in preparing dishes for service.
- Maintained cleanliness of dining area and serving stations.
- Maximized merchandise sales while coordinating pickup and delivery orders and supporting customer inquiries
Server
Jose's Bar and Grill
Springdale, Arkansas
01.2026 - 05.2026
- Served tables in designated section, managing service for up to five groups simultaneously. Exhibited strong multitasking skills and urgency in fast-paced environments. Mastered complex, outdated systems through comprehensive training, enhancing operational knowledge. Managed impatient and dissatisfied customers with patience, ensuring positive dining experiences. Performed opening and closing tasks consistently during shifts.
Busser
Pietros Italian Restaurant
Saint Louis, MO
05.2021 - 05.2022
- Cleared and sanitized 50+ tables per shift, supporting efficient service for waitstaff
- Assisted servers by promptly clearing and resetting tables.
- Cleaned and organized dining areas for optimal guest experience.
- Maintained cleanliness of utensils and glassware for service readiness.
- Delivered customer service by addressing inquiries and enhancing overall dining experience
Education
Bachelor of Science - Business Administration, Finance
University of Arkansas, Sam M. Walton College of Business
Fayetteville09-2026
High school Diploma -
Nerinx Hall High school
05-2025
Skills
- Point-of-sale systems
- Customer problem-solving
- Server training
- Menu knowledge enhancement
- Dining etiquette training
- Excel and AI
- Team collaboration
- Team leadership
- Effective communication
PROJECTS
- Volunteer, T.A.S.K (Team Activities for Special Kids) March 2024 - March 2024, Volunteered 8 hours assisting children with special needs in Zumba, cooking, and bowling activities
- Youth Volunteer Corps of St. Louis August 2022 - July 2023, Performed 40+ hours to community projects, including restoring abandoned homes, painting, and insulation replacement
- Volunteer on The Ecology Project International in Belize June 2023 - June 2023, Completed 30 hours of environmental service, including beach cleanups, coral reef health assessments, and invasive species removal, Collected and analyzed data on disease presence in bats captured in the Belize rainforest
EXTRA CURRICULAR ACTIVITIES
- Served as a Senior club leader for Movie Maker Film Club, responsible for organizing meetings and producing student films for the Nerinx Hall Film Festival.Movie Makers Film Club
- Trained 7 hours per week in Kode Redd, a competitive pre-professional hip-hop company, before sustaining a knee injury (August 2021- March 2023)
- Broadcast Media – NERX-TV (August 2023 – May 2025) Part of school's daily morning broadcast team, working various roles such as anchor, camera operator, and sound technician
- A proud member of Alpha Delta Pi's Dance Team, The final performance raises money for Sigma Chi's philanthropy the Huntsman Cancer Institute.
Accomplishments
- Dean's List Freshman Year- Fall Semester 2025
- Chancellor's List Freshman Year- Spring Semester 2026
Timeline
Server
Grub's Bar & Grille
08.2026 - Current
Server
Jose's Bar and Grill
01.2026 - 05.2026
Food Runner/Busser
Pappy's Smokehouse
03.2023 - Current
Busser
Pietros Italian Restaurant
05.2021 - 05.2022
Bachelor of Science - Business Administration, Finance
University of Arkansas, Sam M. Walton College of Business
High school Diploma -
Nerinx Hall High school