Ella Pavin
Independence,MO
Summary
Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Renova Medical Center
07.2025 - Current
- Coordinated patient scheduling and managed appointment reminders to enhance clinic efficiency.
- Streamlined patient intake processes, improving overall patient flow and satisfaction.
- Developed training materials for new staff on electronic health record systems and patient management protocols.
- Collaborated with healthcare providers to ensure accurate documentation and compliance with regulations.
Events Team Coordinator
NOKA
01.2025 - 07.2025
- Successfully coordinated multiple events simultaneously, maintaining strict adherence to deadlines and budgets.
- Collaborated effectively with cross-functional teams to ensure cohesive planning and execution of all event aspects.
- Performed event coordination for larger parties and gatherings.
Lead Infant Teacher
Siblings and Company Education Center
01.2024 - 01.2025
- Developed and implemented age-appropriate curriculum for infants, fostering early childhood development.
- Maintained accurate records of each infant''s developmental milestones, achievements, and areas for improvement.
- Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
Receptionist Coordinator
Scissors & Scotch
11.2023 - 11.2024
- Managed front desk operations, ensuring seamless communication between departments and clients.
- Coordinated appointment scheduling, optimizing daily calendar for efficiency and productivity.
- Trained new reception staff on protocols, fostering a cohesive team dynamic and knowledge sharing.
Law Office Receptionist
Oliver Insurance Agency
11.2022 - 01.2024
- Scheduled appointments and maintained organized calendar for attorneys and case managers.
- Enhanced client satisfaction by promptly and professionally answering phone calls, directing inquiries to appropriate personnel.
- Processed incoming mail and documents, ensuring timely distribution to relevant departments.
Lead Bartender
The Graduate Hotels
02.2021 - 11.2023
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Planned and coordinated special events to boost customer numbers and profits.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Education
Some College - Elementary Education
Emporia State University
Emporia, KS05.2016
Early Childhood Education
Kaskaskia College
Centralia, ILSkills
- Adaptable learner
- Calendar management
- Skilled in high-pressure environments
- Task management proficiency
- Early childhood education
- Customer service
Timeline
Patient Care Coordinator
Renova Medical Center
07.2025 - Current
Events Team Coordinator
NOKA
01.2025 - 07.2025
Lead Infant Teacher
Siblings and Company Education Center
01.2024 - 01.2025
Receptionist Coordinator
Scissors & Scotch
11.2023 - 11.2024
Law Office Receptionist
Oliver Insurance Agency
11.2022 - 01.2024
Lead Bartender
The Graduate Hotels
02.2021 - 11.2023
Some College - Elementary Education
Emporia State University
Early Childhood Education
Kaskaskia College