ELLA PLASSE
Oviedo
Summary
Driven, determined and versatile professional who works well in a team setting. Ability to multi-task, make decisions and thrive in stressful or unexpected situations. Adaptable to ever-changing working environments and conditions. Fast learner that excels in new and challenging roles. Passionate about continued education and expanding knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Manager- Off Premise, Whiskey
Southern Glazer's Wine and Spirits
Orlando, FL
03.2026 - Current
- Established collaborative relationships with accounts to drive revenue growth while addressing their needs, as well as Diageo's, effectively.
- Analyzed market trends and competitive landscape to make informed business development strategy decisions and initiatives.
- Collaborated with cross-functional teams to design and implement strategies that enhance customer engagement.
- Coordinated with accounts to facilitate product promotions and organize consumer tasting experiences.
- Conducted analysis of account data to determine product activation needs, supporting sales growth initiatives.
Merchandiser
Southern Glazers Wine and Spirits
Orlando, FL
04.2024 - 03.2026
- Building displays.
- Maintaining neatness and current POS on displays.
- Knowledge of brands.
- Wine and spirits knowledge.
- Use of MMS to order POS.
- Retailer relationship management.
- Route planning and time management.
- Attention to detail. Team collaboration.
- Assisting Sales Consultants and BDMs.
- Reliability and self-motivation.
- Ability to lift and handle physical demands.
- Performing shelf resets in accounts to meet supplier standards.
- Cross-merchandising.
- Aiming to meet brand/supplier goals.
- Usage of company apps, such as Salesforce, and posting to Chatter.
- Consistent and efficient communication with a team.
- Consistently visiting accounts.
- Suggestion of products to accounts that are missing key brands.
- Attending events to support accounts, BDMs, and Sales Consultants.
- Nominated for Merchandiser of the Year (May 2025).
- Completed and passed Coastal U. (Winner of Coastal U, September 2025.)
Team Member
ABC Fine Wine and Spirits
01.2024 - 04.2024
- Unloading trucks and efficiently stocking shelves with products.
- Taking inventory on all products.
- Working directly with customers and making recommendations on products.
- Checking customers out efficiently on the register.
- Memorized all sourced and certified/black square products with ABC to up sales and promote brands.
- Worked as an 'unofficial assistant sales consultant' to the wine sales consultant to learn about wines and spirits.
- Worked on Gallo University courses to expand knowledge on wines.
- Built displays and worked on creative brand marketing with managers.
Pet Sitter
K9 Kim LLC
Oviedo, FL
07.2018 - 04.2024
- Closely followed all directions left by clients.
- Efficient and continuous communication with clients.
- Energized and passionate while performing job duties.
- Team collaboration with other Pet Sitters.
- Mapped out routes for efficiently making visits.
- Time management and organization in order to be punctual to every visit to meet each clients needs.
- Worked with manager in finding new clients and growing territory.
- Observant at every visit to make sure all is in order and pets were healthy and safe.
- Frequent pictures and updates to clients.
- Flexibility and adaptability- rain or shine, hurricanes, last minute requests, etc...
- Treating each clients pet as my own.
Substitute Teacher
Seminole County Public Schools
12.2022 - 01.2024
Substitute Teacher
Orange County Public Schools
12.2022 - 01.2024
Compliance Inspector (Temporary Position)
Community Management Specialists
Oviedo, FL
04.2022 - 09.2022
- Attention to detail, organization, and deductive reasoning to spot and record all HOA and community property violations.
- Proper and detailed documentation of violations.
- Frequent updates on violations over a set amount of time.
- Mapping out visit routes to efficiently and consistently visit all communities.
- Worked with managers to organize and update violations in the system and in files.
- Communicated with members of communities and listened to their concerns.
- Proficiently used all technology necessary for the role.
- Helped create ways for Inspectors to stay organized and have an understanding with other staff.
- Made a point of keeping an organized personal log to keep track of observations at each visit.
Education
Bachelor of Science - Psychology, Human Services
University of Central Florida
Orlando, FL01-2022
Associate's Degree - Psychology
Seminole State College
Sanford, FL01-2020
Skills
- Microsoft Office
- Customer service
- Time management
- Organizational skills
- Critical thinking
- Problem solving
- Teamwork
- Merchandising Skills
- Cash Register Skills
- Abdaptability
- Technology
- Detail Oriented
- Punctuality
Accomplishments
- Earned the highest score at Coastal U and won the Napa Incentive Trip.
- Earned WSET Spirits 2 with Merit.
Certification
- CPR Certified
- WSET 2 in Spirits (as of September 2025)
- Coastal U- Completed and passed (as of September 2025)
Timeline
Business Development Manager- Off Premise, Whiskey
Southern Glazer's Wine and Spirits
03.2026 - Current
Merchandiser
Southern Glazers Wine and Spirits
04.2024 - 03.2026
Team Member
ABC Fine Wine and Spirits
01.2024 - 04.2024
Substitute Teacher
Seminole County Public Schools
12.2022 - 01.2024
Substitute Teacher
Orange County Public Schools
12.2022 - 01.2024
Compliance Inspector (Temporary Position)
Community Management Specialists
04.2022 - 09.2022
Pet Sitter
K9 Kim LLC
07.2018 - 04.2024
Associate's Degree - Psychology
Seminole State College
Bachelor of Science - Psychology, Human Services
University of Central Florida