Summary
Overview
Work History
Education
Skills
Extra Curricular Activities
Timeline
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Ella Ross

Rochester,NY

Summary

Thorough team contributor with strong organizational capabilities. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Server

Genesee Valley Club
12.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Summer School Teacher's Aide

Rush Henrietta School District
07.2023 - 08.2024
  • Built positive relationships with students, parents and team members to achieve smooth and productive program experience.
  • Led summer program for groups of students with autism and other learning disabilities.
  • Planned engaging activities and field trips to bring material to life.

Food Service Worker

Campus Auxiliary Services - SUNY Geneseo
12.2022 - 09.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Cashier/Customer Service Associate

Marshalls
12.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Floor Associate

Hadlock's Ace Hardware
02.2021 - 12.2021
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Vacation Bible School Leader

Asbury First United Methodist Church
08.2019 - 08.2021
  • Created daily arts and crafts projects at appropriate difficulty for small children.
  • Held children's interest for up to 5 hours by offering variety of activities.
  • Engaged children in learning by selecting age-appropriate stories to share.
  • Designed procedures to manage children's behavior throughout VBS sessions.

Education

Bachelor of Arts - Psychology, Human Development

SUNY Geneseo
Geneseo, NY
05.2026

Skills

Strong Work Ethic

Customer service

Problem-Solving

Teamwork and Collaboration

Extra Curricular Activities

Member of Geneseo women's club soccer team for over a year, which includes multiple practices per week and traveling for games most weekends. Also a member of many Geneseo intramural, coed sports on campus such as outdoor soccer and flag football.

Timeline

Server

Genesee Valley Club
12.2023 - Current

Summer School Teacher's Aide

Rush Henrietta School District
07.2023 - 08.2024

Food Service Worker

Campus Auxiliary Services - SUNY Geneseo
12.2022 - 09.2023

Cashier/Customer Service Associate

Marshalls
12.2021 - 08.2022

Cashier/Floor Associate

Hadlock's Ace Hardware
02.2021 - 12.2021

Vacation Bible School Leader

Asbury First United Methodist Church
08.2019 - 08.2021

Bachelor of Arts - Psychology, Human Development

SUNY Geneseo

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Ella Ross