Ella Ross
Los Angeles,CA
Summary
Energetic and positive worker offering demonstrated success in sales, customer service and client relationships. Superior communication skills, understanding of client needs and sales. Recognized for creativity and resourcefulness in the workplace.
Overview
4
4
years of professional experience
Work History
Inside Sales Consultant/Lead Development Representative
Intuit
01.2023 - Current
- Telesalesperson for financial software “Quickbooks” by Intuit
- Generated monthly average of $90k in sales for Quickbooks software in customer-facing role
- Worked with hundreds of pre-existing customers a day to answer questions and make sales
- Exceeded daily requirement of 4 hours by upselling software
- Completed 100 hours of coursework regarding Intuit’s products and small businesses
- Recognized company-wide for good rapport and relationships with customers
Sales Representative
Jenette’s
06.2021 - 06.2022
- Salesperson for progressive small retail company
- Sold over $120,000 worth of product during employment
- Created presentations focusing on brand research, marketing ideas, infographics
- Participated in brand relations company events, as well as memorizing information and becoming an expert in these brands
- Recognized for outstanding customer service
- Received consistent 5 stars reviews on Yelp and Google
- Managed social media and helped run company’s Instagram account
Paid Intern
Aurum Medical Institute of South Africa
06.2019 - 08.2019
- Worked directly with individuals to provide both physical and psychological medical care
- Worked in intense, high-stress environments such as maximum security prisons and remote hospitals/clinics
- Filed paperwork for patients and memorized patients' information
Education
Bachelor of Science - Communication Studies
Northern Arizona University
Flagstaff, AZ11.2021
Associate of Science - Psychology Studies
Pasadena City College
Pasadena, CA11.2018
Skills
- Expertise customer service skills
- Excellent public speaker and writer
- Background and experience in cultural sensitivity
- Advanced presentation skills
- Advanced in SalesForce, Connect & Sell, ChiliPiper, Zoom, PowerPoint, MS-Word, Trello, and Slack
- Persuasive communication skills
- Client needs assessment
Accomplishments
Political Club "Ignite NAU" at Northern Arizona University
Vice President
Corona, Chaos & Conversation: An Open Mic Event for College Students
Social Media Manager
Travel Planning
Planner for three-month long international trip with organized itinerary and schedule for transportation and educational destinations
Timeline
Inside Sales Consultant/Lead Development Representative
Intuit
01.2023 - Current
Sales Representative
Jenette’s
06.2021 - 06.2022
Paid Intern
Aurum Medical Institute of South Africa
06.2019 - 08.2019
Bachelor of Science - Communication Studies
Northern Arizona University
Associate of Science - Psychology Studies
Pasadena City College
Similar Profiles
Jaclyn BoyceJaclyn Boyce
TurboTax Expert at IntuitTurboTax Expert at Intuit
Ashit GhoshAshit Ghosh
Sr. Mac OS Application Developer at IntuitSr. Mac OS Application Developer at Intuit
Lori CazenaveLori Cazenave
Seasonal Tax Preparer at IntuitSeasonal Tax Preparer at Intuit
Jennifer BrownJennifer Brown
Customer Success Tax Expert at IntuitCustomer Success Tax Expert at Intuit
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group