Ella Sams
Columbus,OH
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Account Manager
Fly Experiential
05.2023 - 08.2023
- Actively participated in experiential sales and marketing campaigns
- Created and delivered sales presentations to key decision makers
- Interviewed and referred qualified applicants for entry-level positions
- Developed and maintained knowledge of industry, products and services
Social Media Manager
Trinity Health Care of Ohio
05.2023 - 08.2023
- Created and posted digital marketing content
- Tracked metrics across several social media platforms
- Periodically updated and designed website content
Private Family
Child Caretaker
05.2019 - 08.2022
- Provided personalized childcare for children in household and met physical, emotional, social, and intellectual needs of children
- Managed schedules of children including transporting children to and from activities and planning of engaging activities
- Kept track of behavioral issues, food intake, and medication administered
Juicerista
Clean Juice
12.2019 - 09.2020
- Operated POS system and processed customer purchases
- Provided customer service by greeting customers and giving suggestions using knowledge of menu
- Cleaned, assisted customers, prepped food, and prepared orders
Education
Bachelor of Science in Business - Marketing
The Ohio State University, Max M. Fisher College of Business
Columbus, OH05.2024
Bachelor of Science in Business - Marketing
Miami University, Farmer School of Business (Transferred)
Columbus, OH05.2021
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Presentation
- Public Speaking
- Customer Service
- Sales
- Teamwork and Collaboration
- Client Relations
Activities Involvement
American Marketing Association, Columbus, OH, Active Member, 09/2022, 05/2024, Collaborated during general meetings to expand knowledge of business, philanthropy, and marketing, Aided in events surrounding fundraising and philanthropy
Timeline
Account Manager
Fly Experiential
05.2023 - 08.2023
Social Media Manager
Trinity Health Care of Ohio
05.2023 - 08.2023
Juicerista
Clean Juice
12.2019 - 09.2020
Private Family
Child Caretaker
05.2019 - 08.2022
Bachelor of Science in Business - Marketing
The Ohio State University, Max M. Fisher College of Business
Bachelor of Science in Business - Marketing
Miami University, Farmer School of Business (Transferred)
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