ELLANA SHEEDY
Rector
Summary
Motivated healthcare professional with a Bachelor's degree in Exercise Science and more than five years of experience in clinical and patient-facing healthcare environments. Skilled at building relationships, communicating effectively with patients and healthcare professionals, and thriving in fast-paced settings. Brings a strong foundation in medical terminology, clinical procedures, patient education, and customer service, with a proven ability to adapt quickly, solve problems, and deliver exceptional experiences. Eager to leverage healthcare expertise, relationship-building skills, and a results-driven mindset to build lasting partnerships and drive success in medical sales.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Premier Express Care
Ligonier, PA
08.2025 - Current
- Greet and check in patients in a professional, friendly manner
- Verify patient demographics, insurance coverage, and collect copays
- Ensure compliance with HIPAA and patient confidentiality standards
- Processed insurance verifications and pre-authorizations for optimal patient care access.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Waitress
Carol and Dave's Roadhouse
Ligonier, PA
05.2025 - Current
- Handled cash, processed payments, and maintained accurate receipts
- Worked as part of a team to ensure excellent service during busy shifts
- Provided attentive service and built rapport with guests to enhance their dining experience
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Processed orders accurately using point-of-sale system, enhancing efficiency during peak hours.
Medical Assistant
Premier Express Care
Ligonier, PA
05.2025 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Mentored new staff members on clinical procedures and office protocols, fostering a supportive training environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Collaborated with healthcare team to streamline processes, improving overall clinic efficiency.
Clinical Nursing Assistant
St. Clair Health
Pittsburgh, PA
05.2023 - 05.2024
- Provided direct patient care, including bathing, feeding, ambulating, and monitoring vital signs for up to 20 patients per shift
- Documented patient observations and reported changes in condition to nursing staff promptly
- Demonstrated compassionate communication with patients and families
- Assisted nursing staff in delivering patient care and support services, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team, contributing to timely interventions.
- Collaborated with multidisciplinary teams to streamline patient care processes, fostering effective communication.
Student Intern
Ligonier Gynecology
Ligonier, PA
05.2022 - 12.2022
- Shadowed a physician to gain firsthand experience in gynecological care and patient interaction
- Assisted with front desk tasks such as scheduling appointments, organizing patient files, and answering phone calls
Education
Bachelor of Science - Health and Exercise Science
Waynesburg University
Waynesburg, PA12.2025
High School Diploma - undefined
Ligonier Valley High School
Ligonier, PA05.2022
Skills
- Patient Intake and Triage Support
- Vital Signs Measurement
- Electronic Medical Records (EMR) Documentation
- Injury Prevention and Movement Analysis
- Attention to Detail
- Professionalism and Reliability
- Time Management and Multitasking
- Team Collaboration
- Adaptability Under Pressure
- Health Promotion and Wellness Education
- Medical terminology
- Medical charting
- Medical office procedures
- Inpatient care
LANGUAGES
English
Timeline
Medical Receptionist
Premier Express Care
08.2025 - Current
Waitress
Carol and Dave's Roadhouse
05.2025 - Current
Medical Assistant
Premier Express Care
05.2025 - Current
Clinical Nursing Assistant
St. Clair Health
05.2023 - 05.2024
Student Intern
Ligonier Gynecology
05.2022 - 12.2022
High School Diploma - undefined
Ligonier Valley High School
Bachelor of Science - Health and Exercise Science
Waynesburg University