Ella Singleton
Lincoln,IL
Summary
With a proven track record at Alley-Bi Saloon, Guzzardo's Italian Villa, and Lincoln Recreation Center, I excel in delivering exceptional customer service and efficient multitasking. My experience includes enhancing guest experiences through strong team collaboration and effective cash handling. Demonstrating a strong work ethic, I've significantly contributed to maintaining high service standards and customer loyalty.
Overview
4
4
years of professional experience
Work History
Server
Alley-Bi Saloon
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Waitress/Waitress Trainee
Guzzardo's Italian Villa
08.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Concessions Worker
Lincoln Recreational Center
06.2020 - 09.2020
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
High School Diploma -
Lincoln Community High School
Lincoln, IL05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong multitasking
- Team collaboration
Languages
Spanish
Full Professional
Timeline
Server
Alley-Bi Saloon
05.2024 - Current
Waitress/Waitress Trainee
Guzzardo's Italian Villa
08.2020 - Current
Concessions Worker
Lincoln Recreational Center
06.2020 - 09.2020
High School Diploma -
Lincoln Community High School
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