Ella Thornberg
Rebeca Ehogetz
5
years of professional experience
Proactive customer service professional with experience in managing customer orders and resolving issues efficiently. Known for active listening skills and relationship building, contributing to improved customer satisfaction.
Work History
Costumer Service Representitive
1 Year 3 Months- Provided customer support via phone and email
- Managed customer orders, ensuring accuracy and timely delivery.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Processed invoices, assisting in establishing customer account setups and maintaining accurate price tables.
Babysitter
4 Years 8 Months- Maintained a clean and organized environment for the well-being of children.
- Assisted with meal preparation and light housekeeping to support family.
- Improved child safety by monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities
Golf Pro Shop Employee
3 Years 5 Months- Assisted customers with merchandise selection and inquiries.
- Maintained cleanliness and organization of pro shop displays.
- Implemented promotional displays for seasonal merchandise.
- Developed relationships with members.
- Assisted in the timely ordering, receiving, and processing of merchandise shipments.
- Volunteered for extra shifts during holidays and other busy periods to prevent staffing shortages.
Education
Bachelor of Arts - Communications
High School Diploma
- Honor Roll, 2024
Skills
Order processing
Customer service
Order management
Customer relations
Problem resolution
Active listening
Critical thinking
Relationship building
Timeline
Costumer Service Representitive
Alpha Baking
05.2025 - CurrentRead More
Golf Pro Shop Employee
Butterfield Country Club
03.2023 - 08.2026Read More
Babysitter
Rebeca Ehogetz
12.2021 - CurrentRead More
University of Kentucky
Bachelor of Arts from Communications
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Lyons Township High School
High School Diploma
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