Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ella Wakefield

Wichita

Summary

Out going and detail-oriented professional with strong ability to connect with others and understand their needs. Experienced in customer service and team leadership, with a focus on creating positive interactions and building lasting relationships. Brings a positive attitude, professionalism, and a strong work ethic to every role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Lead

Panera Bread
Wichita
11.2024 - Current
  • Delivered friendly and efficient customer service in fast-paced environment, enhancing customer satisfaction
  • Handle food preparation, register transactions, and order accuracy
  • Trained new team members on customer service standards and operational procedures.

Team Member

Jamba Juice & Auntie Annes
Wichita
01.2024 - Current
  • Prepared pretzels and smoothies, ensuring quality and customer satisfaction
  • Developed customer service skills by actively engaging with clients

Lifeguard

Northwest YMCA
Wichita
06.2023 - 05.2024
  • Supervised children and adults swimming in the water
  • Built strong relationships with the elder and regular swimmers
  • Built strong communication skills
  • Managed multiple tasks at once

Childcare Assistant Teacher

Open Arms Child Development Center
Wichita
01.2022 - 01.2023
  • Assisted a variety of teachers in helping take proper care of the children during activities.
  • Learned how to help the children feel comfortable and understood in an unhealthy atmosphere.
  • Assisted in feeding children while ensuring safety and well-being.

Education

Associate of Science - Marketing

Butler Community College
Wichita, KS
05-2027

Skills

  • Team leadership
  • Communication Skills
  • Customer Service
  • Organizational skills
  • Attention to Detail
  • Conflict resolution
  • Dependable

Certification

CPR Certified

Timeline

Team Lead

Panera Bread
11.2024 - Current

Team Member

Jamba Juice & Auntie Annes
01.2024 - Current

Lifeguard

Northwest YMCA
06.2023 - 05.2024

Childcare Assistant Teacher

Open Arms Child Development Center
01.2022 - 01.2023

Associate of Science - Marketing

Butler Community College
Ella Wakefield