Ella Warren
Senoia,GA
Summary
Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles.
Overview
1
1
year of professional experience
Work History
Receptionist Administrator
Amazing Lash Studio
Newnan, GA
10.2024 - Current
- Managed the distribution of incoming mail, faxes, and packages.
- Assisted with administrative tasks such as data entry into company databases.
- Maintained reception area cleanliness and tidiness.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Scheduled appointments and maintained calendars for staff members.
- Obtained and processed payments from clients for products and services.
Hostess
Big Joes
Newna, GA
02.2024 - 05.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered telephone to provide dining information and take reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Drink Specialist
Planet Smoothie
Senoia, GA
10.2023 - 02.2024
- Provided customers with detailed information about available drinks.
- Ensured all products were stored and handled properly according to health regulations.
- Kept track of inventory levels to ensure adequate stock on hand at all times.
- Suggested drink options based on customer preferences.
- Greeted guests with friendliness and professionalism.
Education
East Coweta High School
Sharpsburg, GA05-2025
Skills
- Customer Service
- Server Support
- Guest Engagement
- Food Running
- Guest Seating
Timeline
Receptionist Administrator
Amazing Lash Studio
10.2024 - Current
Hostess
Big Joes
02.2024 - 05.2024
Drink Specialist
Planet Smoothie
10.2023 - 02.2024
East Coweta High School
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