Ella Wolverton
Beaverton,Oregon
Summary
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
3
3
years of professional experience
Work History
Barista
Human Bean Coffee
Newberg, OR
08.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a calm demeanor during high-volume periods and special events.
- Prepared specialty coffee drinks.
Barista
Starbucks
Bend, OR
09.2023 - 08.2024
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Created promotional displays for advertising special events or promotions at the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Crew Member
Clydehurst Christian Ranch
Billings, MT
06.2021 - 08.2023
- Janitorial Staff
- Kept Grounds cleaned and maintained
- Child care
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Education
Nursing
George Fox University
Newberg, OR01-2027
Skills
- Food Preparation and Safety
- POS Systems
- Up-selling
- Friendly and outgoing
- Hospitality Service Expertise
- Positive Company Representation
- Willingness to Learn
- Workplace Efficiency
Affiliations
- Student Chaplain at Westside Christian high school
- Four-year Varsity soccer player
Timeline
Barista
Human Bean Coffee
08.2024 - Current
Barista
Starbucks
09.2023 - 08.2024
Crew Member
Clydehurst Christian Ranch
06.2021 - 08.2023
Nursing
George Fox University
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