Ella Wolverton
Beaverton
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Human Bean
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Starbucks
09.2023 - Current
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Created promotional displays for advertising special events or promotions at the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Crew Member
Clydehurst Christian Camp
06.2021 - 08.2023
- Janitorial Staff
- Kept Grounds cleaned and maintained
- Child care
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Education
Nursing
George Fox University
Newberg, OR01-2027
Skills
- Food Preparation and Safety
- POS Systems
- Friendly and outgoing
- Hospitality Service Expertise
- Positive Company Representation
- Willingness to Learn
- Workplace Efficiency
- Time management
Timeline
Barista
Human Bean
08.2024 - Current
Barista
Starbucks
09.2023 - Current
Crew Member
Clydehurst Christian Camp
06.2021 - 08.2023
Nursing
George Fox University
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