Ellary Horne
Pleasant Grove
Summary
Dedicated professional with a strong background in client support and communication. Recognized for exceptional attention to detail and ability to build strong relationships. Committed to improving operational efficiency and fostering a positive work environment while maintaining relationships with customers, as well as co-workers.
Overview
5
5
years of professional experience
Work History
Assistant
Calm spa and salon
Pleasant Grove
04.2025 - 08.2025
- Assisted staff with daily operational tasks and streamlined inventory management.
- Supported daily operations and managed inventory efficiently.
- Entered data into databases with accuracy and speed.
- Maintained operational status of office equipment and ensured adequate supply stock.
- Fostered positive relationships with staff and management.
- Operated laundry machines effectively to clean various fabrics.
- Sorted, folded, and organized clean linens for quick access and efficient workflow.
- Inspected clothing for stains before processing through machines.
Hostess
Pizza Factory
Lindon
12.2023 - 08.2025
- Managed reservations and seating arrangements to optimize dining flow and guest experience.
- Coordinated table assignments and relayed special requests to enhance service efficiency for servers.
- Provided information about menu items and specials to enhance guest dining choices.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Collaborated with serving staff, food runners, and bussers to maintain a clean and welcoming dining room.
- Collaborated with kitchen staff to ensure timely meal delivery for guest satisfaction.
- Handled cash payments and reconciled daily transactions accurately.
- Verified cleanliness and readiness of dining and serving areas to ensure a pleasant guest experience.
- Took beverage orders and served drinks during peak meal times.
Hostess
Walker Farms
Lindon
12.2020 - 08.2025
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Handled guest inquiries and concerns with professionalism and courtesy, ensuring positive guest experiences.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Trained new hostesses on procedures and customer service best practices, enhancing team readiness.
- Notified managers of repair needs or additions to building operating systems.
- Prepared cleaning solutions to ensure thorough and efficient cleaning of surfaces.
- Ensured clean and safe building floors through consistent sweeping, mopping, and vacuuming.
Education
Trades - Welding
Snow College
Richfield, UT04-2026
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT05-2025
Cosmetology - Nail Certificate
Paul Mitchell The School
Provo, UT03-2025
Skills
- Client support
- Event planning
- Stock control
- Data processing
- Workload management
- Time optimization
- Collaborative teamwork
- Effective communication
- Attention to detail
- Fast learner
- Relationship building
- Welding techniques including: GTAW, GMAW, FCAW and SMAW
Timeline
Assistant
Calm spa and salon
04.2025 - 08.2025
Hostess
Pizza Factory
12.2023 - 08.2025
Hostess
Walker Farms
12.2020 - 08.2025
Trades - Welding
Snow College
High School Diploma -
Pleasant Grove High School
Cosmetology - Nail Certificate
Paul Mitchell The School