JAKE ROY
Freelance
Houston,TX
7
years of professional experience
1
Certification
Texas-licensed Apprentice Electrician seeking an opportunity to build a long-term career in the electrical trade. Previous construction-related experience reviewing technical drawings, developing project estimates and timelines, coordinating with contractors and project managers, and providing field-based customer service. Strong work ethic, problem-solving ability, communication skills, and willingness to learn in a hands-on environment.
Work History
ASSISTANT
3 Years- Provided support to clients by managing administrative tasks, pet care, home maintenance, and project coordination, facilitating seamless workflow.
- Managed scheduling, correspondence, and organizational duties, improving efficiency in both personal and professional
operations. - Coordinated project schedules and deadlines to ensure timely completion of tasks.
- Adapted to fast-paced, evolving work environments, showcasing critical thinking and versatility across diverse responsibilities.
MEMBER SERVICE REPRESENTATIVE / TELLER
1 Year 3 Months- Promoted from Teller to Member Service Representative for exceptional customer service and quick adaptation to new responsibilities.
- Promoted from Teller to Member Service Representative based on strong performance, customer service, and ability to learn new responsibilities.
- Developed system improvement plan to tackle inefficiencies and presented actionable solutions to upper management.
TECHNICIAN / SALES ASSOCIATE
10 Months- Delivered field-based customer service by assessing client needs and recommending tailored solutions.
- Provided field-based customer service while assessing client needs and recommending appropriate solutions.
- Documented service calls, sales transactions, and customer interactions to enhance operational efficiency.
ESTIMATOR / DESIGNER
7 Months- Analyzed technology construction drawings to create detailed timelines that ensured timely project completion.
- Collaborated with clients, contractors, and project managers to identify project needs and deliver actionable recommendations.
- Prepared and presented project proposals that effectively balanced budget constraints with performance requirements.
- Analyzed technology construction drawings and developed detailed timelines for project completion.
Education
Bachelor of Business Administration - Finance
Skills
Project coordination
Task scheduling
Client support
Client relationship management
Partnership development
Problem resolution
Certification
TEXAS APPRENTICE ELECTRICIAN LICENSE #859176 | 2026-PRESENT
Timeline
ASSISTANT
Freelance
09.2023 - CurrentRead More
MEMBER SERVICE REPRESENTATIVE / TELLER
Harris County Federal Credit Union
05.2022 - 08.2023Read More
TECHNICIAN / SALES ASSOCIATE
Quality Home Products of Texas
04.2021 - 02.2022Read More
ESTIMATOR / DESIGNER
Triumph Cabling Systems, LLC
06.2019 - 01.2020Read More
Sam Houston State University
Bachelor of Business Administration from Finance
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