Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Elle Dunn

Elle Dunn

Bristol

Summary

A bubbly and enthusiastic individual who has a passion for health and fitness, travelling and music entertainment. Over the recent years of working in entertainment on cruise ships, I have had opportunities to work in Spain, France, Italy, The Bahamas and the U.S. I take pride in delivering outstanding customer service and applying my operational excellence to positively impact a business’ needs. Prior to ship life, my previous sales experience has given me a keen eye for administrative excellence and ensuring smooth daily operations. I’m a positive professional who can problem-solve with a smile on their face and can still secure profitable deals strategically. My favourite saying is “It is what you make it”. On the other side, I’m a creative individual with a 2023 Bachelor of Arts degree in Music Performance. I love sports and very I’m enthusiastic about fitness, I care a lot about mind, body and nutrition. As I have spent two years at sea, I am now looking for a new role to stay in Bristol and have the opportunity to apply my hardworking attitude and dedicated nature.

Overview

7
7
years of professional experience

Work History

Entertainment Supervisor

Royal Caribbean International
Miami, FL
06.2024 - Current

Most recent:

  • Coordinated team schedules, ensuring timely execution of entertainment activities and activities on board.
  • Developed themed entertainment programs tailored to diverse guest demographics and preferences.
  • Engaged audiences through dynamic presentations and interactive activities during live events.
  • Collaborated with production teams to enhance show quality through creative input and feedback.
  • Boosted audience participation through engaging games and a confident hosting style.
  • Analyzed entertainment trends and guest preferences to inform strategic planning of future events and activities.

Media Sales Consultant

Hurst Media
London
10.2023 - 06.2024
  • Managed client campaigns, ensuring timely delivery of requests and maintaining strong relationships.
  • Collaboration with The Guardian, Daily Mail/ DailyMail.com, The Sun, Women’s Best, Men’s Health and The Times and critically thinking which clientele would suit best within these platforms.
  • Provided expert advice on media planning, buying, and strategy development for a diverse range of clients.
  • Negotiated favorable rates for clients by leveraging strong vendor relationships and knowledge of industry pricing standards.
  • Established long-term relationships with clients, fostering trust and loyalty through exceptional service and communication.

Sales Consultant

Goldsmiths/ Watches Of Switzerland
Bristol/ London
04.2022 - 05.2023
  • Effectively handled daily customer appointments inbound calls and being held responsible for appointment system
  • Cultivated loyal, profitable customer relationships, asking open ended questions to assess and cater to individual needs
  • Increased revenue through upselling items and insurance to optimise margin
  • Used material knowledge, sales abilities and customer relationship skills to drive substantial profit growth.
  • Experience with finance procedures and credit checks
  • Maintained regular contact with assigned clients to nurture long term relationships

Sales Assistant

Swarovski
Bristol
06.2021 - 04.2022
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Participated in staff meetings to develop strategies in selling.
  • Collaborated with sales managers to meet target quotas.

Front of House

Bannatyne
Bristol
02.2019 - 06.2020
  • Coordinated scheduling for meetings and appointments, optimizing executive calendars.
  • Maintained organized reception area, enhancing first impressions for visitors and clients.
  • Developed and implemented office procedures, improving overall operational efficiency.
  • Collaborated with various departments to streamline communication flow across the organization.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Events management - Level 4, 5

GLA Clockwork
London
06.2023

Bachelor of Arts - Level 5, 6 Music performance

BIMM UNIVERSITY
London
09.2020

Diploma of Higher Education - Level 4, 5 Music Performance

DBS INSTITUTE
Bristol
05.2019

Skills

  • Captivate
  • Brightlime
  • Salesforce
  • Customer retention tactics
  • Online sales
  • Administration
  • Luxury Customer Service
  • Excellent Communication Skills
  • Creativity
  • Adaptability
  • Detail Oriented
  • Microsoft PowerPoint
  • ——————————————————

    REFERENCES:

  • Swarovski - Carli Forster, 44 7795 462508
  • Goldsmiths - Christian Muegge, 44 7507 818388
  • GLA Music - Emma-Louise, emmalouise@selsoulcom

Personal Information

Date of Birth: 27.10.2000

Languages

Spanish
Professional Working

Timeline

Entertainment Supervisor

Royal Caribbean International
06.2024 - Current

Media Sales Consultant

Hurst Media
10.2023 - 06.2024

Sales Consultant

Goldsmiths/ Watches Of Switzerland
04.2022 - 05.2023

Sales Assistant

Swarovski
06.2021 - 04.2022

Front of House

Bannatyne
02.2019 - 06.2020

Events management - Level 4, 5

GLA Clockwork

Bachelor of Arts - Level 5, 6 Music performance

BIMM UNIVERSITY

Diploma of Higher Education - Level 4, 5 Music Performance

DBS INSTITUTE
Elle Dunn