Sitashma(elle) Lama
Queens,NY
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Sushiyaa. Expert in cash handling and guest engagement, I consistently ensured customer satisfaction and trained new staff to uphold quality standards. Recognized for maintaining a professional appearance while thriving in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Server
Sushiyaa
Texas City, TX
11.2023 - 12.2025
- Greeted and assisted guests while providing detailed explanations of Japanese cuisine and beverages.
- Managed multiple tables in a fast-paced environment, ensuring accurate order delivery and customer satisfaction.
- Collaborated with kitchen staff to coordinate timely service and maintain quality standards.
- Trained new staff on menu knowledge, customer service, and POS system operations.
- Handled customer inquiries and resolved complaints professionally, maintaining positive dining experiences.
Education
Associate - Business Accountancy
North Lake
Texas City, TX12.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Timeline
Server
Sushiyaa
11.2023 - 12.2025
Associate - Business Accountancy
North Lake