
Hospitality professional with nearly four years of front of house experience at one of Boise's busiest restaurants. Promoted from Server Assistant to Server through strong performance, reliability, and commitment to guest service. Experienced in high volume dining, Toast POS, alcohol service, upselling, and handling 6–8 table sections during peak shifts. Known for creating genuine connections with guests, working efficiently under pressure, and contributing to a positive team environment.
• Delivered attentive, personalized service in a high volume dining room while maintaining strong hospitality standards through every shift.
• Maintained 6–8 table sections during peak service while delivering attentive, guest-focused hospitality.
• Drove check average growth through confident upselling of food, cocktails, wine, and desserts rooted in genuine menu knowledge.
• Balanced multiple guest needs simultaneously while maintaining service quality and efficiency during high volume shifts.
• Processed orders and payments accurately using Toast POS; handled cash and card transactions efficiently.
• Partnered closely with kitchen and front of house teams to keep service smooth and guests happy.
• Supported servers during peak shifts running food, delivering drinks, bussing tables, and staying one step ahead of guest needs.
• Built thorough knowledge of the menu, restaurant operations, and service standards throughout more than two years on the floor.
• Earned promotion to Server through hard work, reliability, and dedication to hospitality
• Assisted bartenders during high volume service by stocking liquor, beer, wine, glassware, and bar supplies.
• Supported efficient bar operations while maintaining cleanliness and organization.
• Developed strong knowledge of cocktails, spirits, beer, and wine service.
• Assisted with expo operations to ensure order accuracy and timely food delivery.
• Coordinated takeout orders and guest communication in a fast paced environment.