Elle Yager

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

• Founder of a jewelry design and manufacturing company

• emphasis on Customer Service

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Evaluated suppliers to maintain cost controls and improve operations.

• Maintained confidentiality of records relating to clients' treatment.
• Guided clients in developing skills and strategies for dealing with problems.
• Offered guidance and advice to help cultivate self-esteem and community involvement.
• Implemented and developed core counseling programs to meet each individual's specific and varying needs.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Prepared potted plants and bouquets based on customer requirements.
• Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
• Assisted owner in consultations with clientele to discuss special occasion floral designs for weddings, funerals, and other events.