Ellean Reynolds
Midland City
Summary
Dedicated professional with over 10 years of customer service experience and 5 years in management. Skilled in direct patient care, elderly care, and child care. CPR certified, with strong leadership, communication, and problem-solving abilities. Passionate about providing excellent service and compassionate care in various settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Childcare Provider
Southside Kiddie Kollege
Dothan
03.2019 - Current
- Maintained a clean and organized play area.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Planned and implemented engaging activities to encourage creativity and expression.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Certified Nursing Assistant
Westside Terrace
Dothan
09.2021 - 01.2022
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Responded quickly to emergency situations involving sudden illness or injury.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Shift Supervisor
Dairy Queen Grill & Chill
Midland City
08.2013 - 04.2021
- Monitored staff performance to ensure quality standards were met.
- Trained new employees on company policies and procedures.
- Managed daily workflow and scheduled staff for adequate coverage.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Education
High School Diploma -
Eufaula High School
Eufaula, AL05-2009
Skills
- Customer service and conflict resolution
- Team leadership and staff supervision
- First aid and patient care
- Activity planning
- Child safety
- Strong communication and problem-solving skills
Certification
- CPR Certified
Languages
English
Professional
Timeline
Certified Nursing Assistant
Westside Terrace
09.2021 - 01.2022
Childcare Provider
Southside Kiddie Kollege
03.2019 - Current
Shift Supervisor
Dairy Queen Grill & Chill
08.2013 - 04.2021
High School Diploma -
Eufaula High School
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