Ellen Berry
Hines
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Overview
1
1
year of professional experience
2009
2009
years of post-secondary education
Work History
Medical Assistant
Rosewood family health at lents
Hines
11.2024 - 10.2025
- Assisted patients with intake procedures and medical history documentation.
- Coordinated appointment scheduling and patient follow-up communications.
- Prepared examination rooms and maintained cleanliness of medical equipment.
- Conducted basic laboratory tests and managed specimen collection processes.
- Supported healthcare providers during patient examinations and procedures.
- Educated patients on treatment plans and medication instructions effectively.
- Managed electronic health records ensuring data accuracy and confidentiality.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
06/22/2018 - Certified Medical Assistant
National Healthcare Association
06.2018 - 06.2026
Burns High School
Burns, ORSkills
- Electronic health records
- Vital signs measurement
- Laboratory specimen collection
- Patient education
- Appointment scheduling
- Patient relationship management
- Inventory management
- Data accuracy assurance
- Regulatory compliance
- Effective communication
- Team collaboration
- Time management
- Problem resolution
- Attention to detail
- Quick problem solver
- Chronic disease management
- Patient-handling equipment
- Electronic medical records
- Medical terminology knowledge
- Patient relations
- OB/GYN procedures
- Indirect patient care
- EKG administration
- Communicating with patient families
- Prioritizing stat orders
- Clinical documentation
- Patient skin and nail care
- Maintaining confidentiality
- Analytical decision-making skills
- Respiratory equipment utilization
- Vital sign monitors
- Trustworthy companion
- Lab equipment calibration
- Specimen labeling
- Compassionate
- Immunization administration
- Healthcare software proficiency
- Reliable team player
- Procedure assistance
- Sterilization techniques
- Data entry
- Medical transcription
- Patient scheduling
- Medical procedures
- Diagnostic testing assistance
- Restocking lab supplies
- Clinical operations
- Doppler proficiency
- Equipment sterilization
- Patient-focused care
- Vital signs and examinations
- EKG set up and monitoring
Timeline
Medical Assistant
Rosewood family health at lents
11.2024 - 10.2025
06/22/2018 - Certified Medical Assistant
National Healthcare Association
06.2018 - 06.2026
Burns High School