Ellen Davenport
Winona Lake,IN
Summary
As an employee I am flexible in work situations and scheduling needs. I am fluent in Spanish, Hebrew, and Yiddish, and have a great aptitude for learning a language if the job requires it. I am an outgoing worker with a positive attitude towards any task given. Effective multi-tasker with a good performance rate. A solid work ethic and dedication to all jobs I perform, while wearing a smile and maintained a positive energetic attitude. I am also very fast on my feet and can adapt to the tasks given. Being a part of a team is one of my favorite things.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Wings Etc
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Scheduling FOH
- Training
- Invoices, Inventory, Payroll
Server/Bartender
Cerulean Resturant
Winona Lake
04.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Pharmacy Technician Trainee
Parkview Health
10.2022 - 04.2023
- Received and processed written and electronic prescriptions or requests for refills
- Greeted and assisted customers by explaining and clarifying prescriptions and answering simple queries
- Assisted with inputting patient and prescription information to produce labels and aid in prescription filling process
- Helped deliver medication in a timely fashion
- Express knowledge of proper medication use, combination with other medications, and side effects
- Compound custom IV's for critical care patients
- Answer phones for inpatient callers
- Deliver fast and quality service
- Work long hours on feet
- Keep up in a fast-paced environment.
Lead Server/Assistant Manager
Lakelife Bar&Grill
03.2022 - 11.2022
- Providing excellent customer service
- Handling difficult situations on the fly and creating positive solutions
- Handling large quantities of both food/alcohol stocks
- Delegating responsibilities/training new hires
- Speaking Spanish when needed
- Service while also managing with a smile
- Flexibility in a fast-paced and changing environment.
MLL Assistant
Middlebury Community Schools
12.2020 - 10.2022
- Translation services in Hebrew and Spanish to non-English speaking students
- Lesson planning
- Expressing advance knowledge of social, emotional, and professional behavior
- Conferencing with parents and being a liaison in the local community
- Creating individual education plans
- Displaying a positive attitude, and leading by example.
Shift Lead
Jimmy John's
07.2017 - 07.2019
- Managing shifts
- Providing excellent customer service
- Stocking, making, and placing orders
- Training new staff
- Providing efficient and effective criticisms to solutions and problems
- Long periods of hours on feet
- Heavy Lifting.
Education
Associate in Science (A.S.) Nursing -
Ivy Tech
Warsaw, IN05.2024
High School Diploma -
Warsaw Community High Schiol
Warsaw, IN06.2018
Skills
- Spanish
- Microsoft Office, Mail, Word, Excel
- Translation
- Technician Assistance
- Pharmacy Records Management
- FDA Compliance
- Drug Inventory Control
- Allergy Management
- Customer Demographics
- Understanding of Drugs
- Health Insurance Plan Knowledge
- Staff Development
- Problem-Solving Skills
- Cash Register Operations
- Patient Confidentiality
- Team Collaboration
- Pharmacy Operations
- Information Documentation
- Prescription Compounding
- Troubleshooting Malfunctioning Equipment
- Laboratory Operations
- Proper Labeling Procedures
- MS Office Expertise
- Staff Training
- Staff Management
- Client Relations and Retention
- Sales Expertise
- Effective Workflow Management
- Exceptional Telephone Etiquette
- Time Management
- Customer Service
- Conflict Resolution Techniques
- Issue Resolution
- Billing and Filing
- Retail Platforms
- High Customer Service Standards Adherence
- Positive and Constructive Feedback
- Exceptional Interpersonal Communication
- Information Confidentiality
- ISO Standards
- Project Requirements
Certification
- Pharmacy Technician
- Certified Spanish Translation
- Cherries Teachers Aide
- CPR certified
- Epi-pen Educator Certified
References
- Vito Signorelli, IT Consultant, Intrasect Technologies, (574) 551-2961, Vitosig02@gmail.com, Partner
- Lindsay Gergely, Sales Manager, Symetry, (317) 517-6982, linsdaygergley@gmail.com, Boss/Babysit For Her Children
- Hannah Sanchez, Office Manager, Loose Moose Motor Sports, (574) 526-2473, hannahdiane26@gmail.com, Friend
- Charles Davenport Jr, Corporate Controller, Valmonth, (574) 377-8527, Greatlakes427@gmail.com, Father/Former Employer
Timeline
Assistant Manager
Wings Etc
01.2024 - Current
Server/Bartender
Cerulean Resturant
04.2023 - 02.2024
Pharmacy Technician Trainee
Parkview Health
10.2022 - 04.2023
Lead Server/Assistant Manager
Lakelife Bar&Grill
03.2022 - 11.2022
MLL Assistant
Middlebury Community Schools
12.2020 - 10.2022
Shift Lead
Jimmy John's
07.2017 - 07.2019
Associate in Science (A.S.) Nursing -
Ivy Tech
High School Diploma -
Warsaw Community High Schiol