Ellen Dujmov
Licensed Insurance Agent
Biloxi,MS
Summary
Personable and empathetic Life Insurance Agent with 2 years of industry experience and a passion for helping clients find a policy they can rely on. Highly skilled in organization and customer service with keen attention to detail. Responsive and resilient team player with multi-tasking skill and a resourceful mindset.
Overview
13
13
years of professional experience
Work History
Licensed Insurance Agent
American National Insurance
Biloxi, MS
01.2022 - Current
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Utilized CRM software to manage client relationships.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Calculated quotes and educated potential clients on insurance options.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
Independent Sales Representative
ASC Warranty Midwest
Biloxi, MS
10.2019 - Current
- Implemented account penetration strategies for target customer accounts to achieve increased profits
- Analyzed and implemented account penetration strategies for target customers.
- Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
- Managed over 10 customer calls per day
Territory Sales Manager
US Foods
Biloxi, Mississippi
11.2014 - 06.2018
- Serviced 26 customer accounts every week while devoting significant energy to prospecting new leads with 10% conversion rate
- Carefully analyzed data to determine most effective sales strategies
- Effectively used data with business intelligence to drive sales and customer base
- Scheduled plan to target specific prospective customers in assigned area
- Strong analytical and financial skills
- Excelled at juggling tasks to meet deadlines in fast-faced dynamic environment
- Penetrated new market areas by investigating competitor products, services and trends
Life Insurance Agent
Allstate Insurance Company
Ocean Springs, Mississippi
08.2014 - 11.2014
- Built relationships with clients through active listening and interpersonal communication talents to provide excellent service
- Calculated quotes and educated potential clients on insurance options
- Sold additional products and services after identifying customer needs and requirements
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Sold life insurance policies via telephone and assisted other agents with underwriting
- Managed over 20 customer calls daily
Food Service Manager
Gulf Coast Enterprises
Gulfport, MS
10.2010 - 01.2014
- Manages staff of 15-20 people each shift preparing and serving 3 meals day serving approximately 500+ residents per meal
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
- Managed effective controls for labor and inventory costs
- Prepared and led food service training programs to teach staff Chemical Training and Workplace Safety
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Education
Bachelor of Science - Business Management
University of Southern Mississippi
Long Beach, MS2010
Associate of Science - Business Management
Mississippi Gulf Coast Community College
Gulfport, MS1996
Associate of Science - Hospitality Management
Phillips College
Gulfport, MS1990
Skills
Affiliations
National Association of Professional Women
Timeline
Licensed Insurance Agent
American National Insurance
01.2022 - Current
Independent Sales Representative
ASC Warranty Midwest
10.2019 - Current
Territory Sales Manager
US Foods
11.2014 - 06.2018
Life Insurance Agent
Allstate Insurance Company
08.2014 - 11.2014
Food Service Manager
Gulf Coast Enterprises
10.2010 - 01.2014
Bachelor of Science - Business Management
University of Southern Mississippi
Associate of Science - Business Management
Mississippi Gulf Coast Community College
Associate of Science - Hospitality Management
Phillips College
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