Ellen Gudino
Anaheim,CA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Receptionist/Administrative Assistant
SingerLewak LLP
Irvine, CA
05.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Used Practice Engine to track expense claims and prepare expense reports for management.
Receptionist/Administrative Assistant
ECORP Consulting
Santa, Ana, CA
05.2018 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
- Coordinated catering and set up conference rooms for corporate and client meetings
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
Receptionist
SIMPSON CHEVROLET
Irvine, CA
10.2015 - 04.2018
- Answered central telephone system and directed calls accordingly
- Managed multiple tasks and met time-sensitive deadlines
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Screened visitors and issued badges to maintain safety and security
Server
Disneyland Resort
Anaheim, CA
06.2013 - 10.2015
- Communicated with customers to resolve complaints or ensure satisfaction
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Sociology
Fullerton College
Fullerton, CASkills
- Confidentiality and Data Protection
- Multitasking and Time Management
- Strong Organizational Skills
- Multi-Line Telephone Systems
- Invoice Processing
Languages
Spanish
Native or Bilingual
Timeline
Receptionist/Administrative Assistant
SingerLewak LLP
05.2019 - Current
Receptionist/Administrative Assistant
ECORP Consulting
05.2018 - 12.2018
Receptionist
SIMPSON CHEVROLET
10.2015 - 04.2018
Server
Disneyland Resort
06.2013 - 10.2015
Sociology
Fullerton College
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