Marie Hurst
McDonalds
Adairsville,GA
37
Years of experience
Results-driven Shift Manager with a proven track record, including setting a Drive Thru record of 357 cars in one hour. Demonstrates strong leadership and team training skills, focusing on efficiency and exceptional customer service.
Dedicated professional with extensive experience in the fast-food industry. Known for achieving significant results, such as leading a team to a Drive Thru record. Committed to fostering employee development and delivering exceptional customer service.
Work History
Shift Manager
15 Years 4 Months- Supervised daily operations, ensuring adherence to quality standards and service protocols.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented process improvements, enhancing efficiency in food preparation and service delivery.
- Managed inventory control, reducing waste through effective stock management practices.
- Propelled market share to surge ahead of competitors and earn #1 ranking.
Shift Manager
21 Years 3 MonthsI lead the team that set a Drive Thru record for the whole Atlanta Region , we put 357 cars through Drive Thru in one hour .
- Top of the class when i went through BOC classes, I was only shift manager and they were also assistant managers in this class
- Completed Serv Safe classes
- Encouraged our employees to also improve our drive thru times while also providing customers with friendly and personal service
- Worked with Fraud prevention in our restaurant
- Trained other employees to be promoted within McDonald's
- Supervised daily operations, ensuring adherence to quality standards and service protocols.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented process improvements, enhancing efficiency in food preparation and service delivery.
- Managed inventory control, reducing waste through effective stock management practices.
Education
High School Diploma
Skills
Customer service focus
Inventory control
Payment processing
Documentation and reporting
Inventory controls
Hiring and recruiting
Shift leadership
Timeline
Shift Manager
McDonalds
12.1999 - 04.2015Read More
Shift Manager
McDonald's
09.1978 - 12.1999Read More
Calhoun High School
High School Diploma
Read More
Shift Manager of The Year
- I received Shift Manager of the Year for several years at
both the Calhoun and Chatsworth locations,
- I received Awards for years 10, 20, 30 year anniversary.
- I also did volunteer work raising money for the Ronald McDonald House
in Atlanta and Chattanooga
- I have volunteered at Chatsworth Elementary, Belwood Elementary and North Murray High School.
- I volunteer every year helping with he Angel tree at Walmart in Calhoun Ga.
- I volunteer at South Calhoun Baptist Church, I love working with kids and the elder