Ellen Murillo
Phoenix,AZ
Summary
Hardworking Scheduler brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Reliable employee with great bedside manner and enthusiastic about helping patients.
Overview
10
10
years of professional experience
Work History
Surgery Scheduling Coordinator
Arizona Dermatology
Scottsdale , Arizona
03.2020 - Current
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Educated patients about surgeries and provided treatment plan documentation.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Back Office Medical Assistant
Arizona Dermatology
Scottsdale, AZ
07.2012 - Current
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Helped nurses and doctors with patient procedures such as biopsies, excisions, Mohs surgery, and skin examinations.
- Ordered prescription refills on behalf of existing office patients.
- Cross-trained in front-office procedures to back up reception staff.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Surgically trained to assist in Mohs surgery and closures
Superficial Radiation Therapy Assisant
Arizona Dermatology
Phoenix, AZ
04.2018 - 10.2019
- Followed physician instructions and prescription data when preparing patients for and administering treatments.
- Administered radiation therapy in prescribed doses and to designated anatomy to directly affect target areas.
- Documented patient data in EMR chart and reviewed prior health history to understand needs and deliver targeted care.
- Photographed treated area of patient and process film.
- Educated, prepared and reassured patients and families by answering questions, providing physical assistance and reinforcing physicians' advice regarding treatment reactions or post-treatment care.
- Treated a average of 30 patients a day in an efficient manner
Education
Medical Assistant Certification - Medical Assisting
Sanford Brown College
Phoenix, AZ03.2012
Skills
- Detail-Oriented
- Customer Service
- Critical Thinking
- Appointment Scheduling
- Medical Charting
- Time Management
- Scheduling Tests and Procedures
- HIPAA Compliance
- Adaptable and Flexible
- Relationship Building
- Organization and Time Management
- Problem Solving
Timeline
Surgery Scheduling Coordinator
Arizona Dermatology
03.2020 - Current
Superficial Radiation Therapy Assisant
Arizona Dermatology
04.2018 - 10.2019
Back Office Medical Assistant
Arizona Dermatology
07.2012 - Current
Medical Assistant Certification - Medical Assisting
Sanford Brown College