Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Ellen White

Ellen White

Cleveland

Summary

Dynamic professional with a proven track record at the U S Postal Service, excelling in staff management and customer service. Expert in training and mentoring, significantly boosting patient satisfaction scores at University Hospital. Demonstrates strong goal orientation and the ability to thrive in fast-paced environments, ensuring efficient and safe mail handling processes.

Diligent Desired Position with solid background in handling and sorting mail efficiently and accurately. Demonstrated ability to manage high-volume workloads with precision, ensuring timely distribution and delivery. Proven skills in organization and time management, consistently meeting operational deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

16
16
years of professional experience

Work History

Flatsorter Mail Handler/ Supervisor

U S Postal Service
03.2021 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Division Secretary

University Hospital - University Health System
07.2013 - 07.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Environmental Services Worker /Trainer

University Hospital - University Health System
11.2008 - 07.2014
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Collaborated effectively with nursing staff to address specific environmental service needs for individual patients or units as needed.
  • Boosted patient satisfaction scores by promptly addressing concerns related to room cleanliness or environmental comfort
  • Assisted in emergency situations by quickly responding to spills or accidents with proper cleanup procedures.
  • Trained new employees

Education

Diploma -

John Hay
10700 Euclid Cleveland Oh
06.1982

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Flatsorter Mail Handler/ Supervisor

U S Postal Service
03.2021 - Current

Division Secretary

University Hospital - University Health System
07.2013 - 07.2016

Environmental Services Worker /Trainer

University Hospital - University Health System
11.2008 - 07.2014

Diploma -

John Hay
Ellen White