ELLENIE BERHE
Passaic
Summary
Hospitality professional with experience in high-volume dining environments, specializing in guest relations, front-of-house coordination, and service efficiency. Known for creating strong first impressions, managing guest flow under pressure, and maintaining a polished, welcoming atmosphere. Adept at multitasking while ensuring a seamless and positive guest experience.
Overview
6
6
years of professional experience
Work History
Maître D
Felina Steak Jersey City
Jersey City
12.2025 - Current
- Manage guest flow in a high-volume, upscale waterfront restaurant with consistent peak-hour demand
- Coordinate seating arrangements to optimize table turnover while maintaining exceptional guest experience
- Serve as the first point of contact, delivering polished and professional hospitality to all guests
- Collaborate with servers and management to ensure smooth and efficient front-of-house operations
Server/Busser
Dullboy
Jersey City
08.2025 - 12.2025
- Provided attentive table service in a high-energy bar and restaurant environment
- Assisted guests with menu and beverage selections to enhance overall dining experience
- Maintained cleanliness, stock levels, and service readiness throughout shifts
- Supported team members to ensure smooth service flow during peak hours
Hostess
Gotham City Diner
Fair Lawn
04.2025 - 08.2025
- Managed front-of-house operations including guest seating, phone orders, and cash handling
- Maintained organization and efficiency in a fast-paced dining environment
- Delivered consistent guest service while balancing multiple responsibilities
Kitchen
Panera Bread
Fair Lawn
09.2022 - 07.2024
- Prepared food items while maintaining speed, accuracy, and quality standards
- Supported front-of-house operations during high-volume periods
- Maintained cleanliness, organization, and stock levels throughout shifts
Package Handler/Sorter
UPS
Secaucus
09.2020 - 06.2021
- Sorted and routed packages efficiently in a fast-paced warehouse environment
- Demonstrated strong attention to detail and physical endurance
- Maintained accuracy while handling high-volume workload
Education
WILLIAM PATERSON UNIVERSITY
Skills
- Microsoft Outlook
- Guest Relations & First Impressions
- High-Volume Service Coordination
- Table Management & Seating Flow
- POS Systems & Cash Handling
- Team Collaboration
- Multitasking in Fast-Paced Environments
- Front-of-House Operations Support
References
- Francisco, Dulboy, Manager, (201) 966-1820
- Anthony C., Panera, General Manager, (203) 560-2582
Timeline
Maître D
Felina Steak Jersey City
12.2025 - Current
Server/Busser
Dullboy
08.2025 - 12.2025
Hostess
Gotham City Diner
04.2025 - 08.2025
Kitchen
Panera Bread
09.2022 - 07.2024
Package Handler/Sorter
UPS
09.2020 - 06.2021
WILLIAM PATERSON UNIVERSITY