Ellen K Souza
Katy,TX
Summary
Emergency Room Technician with strong expertise in patient care and emergency medical procedures in diverse healthcare settings. Known for effective teamwork and communication skills with both patients and medical personnel, maintaining high performance under pressure. Skilled in phlebotomy, triage, and regulatory compliance, focusing on delivering quality patient-centered care.
Overview
21
21
years of professional experience
Work History
Medical Assistant
Lone Star Mobile Drug Testing Services
08.2022 - Current
- Assist with clinic operations and regulatory compliance
- Schedule drug tests, physicals, and employer-required screenings
- Handle billing, payments, insurance verification, and client accounts
- Provided orientation and training to new staff
- Maintain HIPAA- and DOT-compliant records
- Oversee supply ordering and inventory management
- Ensure accurate chain-of-custody for all specimens
- Act as liaison with clients, labs, and business partners
- Monitor compliance with federal, state, and workplace testing policies
Emergency Room Technician
Signature Care Emergency Center
02.2018 - 06.2022
- Provided triage, wound care, splinting, phlebotomy, lab testing, and occupational/drug screenings
- Maintained medical supplies and organized deliveries
- Prepped patient rooms and equipment for procedures
- Supported department cleanliness and hygiene
- Assisted with resuscitation, CPR, and emergency airway management
Limited Medical Radiologic Technologist/ Medical Assistant
Next Level Urgent Care
01.2014 - 10.2017
- Delivered patient care including triage, x-rays, wound care, splinting/casting, injections, IV fluids, phlebotomy, lab tests, and occupational/school physicals
- Proficient in fixed radiography; performed high-quality imaging and managed PACS/CD creation
- Verified insurance, processed payments, and supported billing procedures
- Assisted in clinic operations, including supply ordering and medication/supply management
Emergency Room Technician
Sacred Heart Emergency Center
01.2014 - 09.2014
- Provided direct and indirect patient care under direction of RN, physician, and medical staff
- Documented all care provided
- Conducted post-discharge follow-up calls and communicated findings appropriately
Emergency Room Technician II
Christus St. Catherine's Hospital
12.2006 - 01.2014
- Delivered patient care in alignment with hospital policies
- Performed blood draws, IV starts, 12-lead ECGs, and splinting
- Admitted patients, applied monitors, and updated nurse/physician on condition
- Reported abnormal findings and assisted with urgent interventions
- Transported patients and placed them on cardiac/vital sign monitors
- Coordinated transfers, including higher-level care and emergency ground/air transport
- Maintained department cleanliness and restocked supplies
Patient Care Assistant II
Memorial Hermann The Woodlands Hospital
06.2004 - 06.2006
- Performed all core nursing assistant duties, including hygiene, nutrition, and mobility support
- Set up and monitored patient equipment
- Recorded vital signs, intake/output, and collected specimens
- Reported changes in patient condition to nursing staff
- Collaborated with RNs and healthcare team
- Distributed patient education materials
- Assisted with safe transfers, ambulation, and patient transport
- Maintained unit supplies and cleanliness
- Completed additional tasks as assigned by charge nurse
Education
Prerequisites for Nursing -
Lone Star College-Cy-Fair
08.2025
Limited Medical Radiologic Technologist (LMRT) -
College of Healthcare Professions
12.2016
Emergency Medical Technician (EMT) -
Houston Community College
12.2013
Certified Nursing Assistant (CNA) -
Lone Star College-Tomball
12.2004
Skills
- Medical terminology
- Patient care and triage
- Phlebotomy and laboratory testing
- DOT and non-DOT physicals
- Emergency response and CPR
- Administrative expertise
- Staff training and development
- Record keeping and compliance
- Communication and collaboration
Timeline
Medical Assistant
Lone Star Mobile Drug Testing Services
08.2022 - Current
Emergency Room Technician
Signature Care Emergency Center
02.2018 - 06.2022
Limited Medical Radiologic Technologist/ Medical Assistant
Next Level Urgent Care
01.2014 - 10.2017
Emergency Room Technician
Sacred Heart Emergency Center
01.2014 - 09.2014
Emergency Room Technician II
Christus St. Catherine's Hospital
12.2006 - 01.2014
Patient Care Assistant II
Memorial Hermann The Woodlands Hospital
06.2004 - 06.2006
Prerequisites for Nursing -
Lone Star College-Cy-Fair
Limited Medical Radiologic Technologist (LMRT) -
College of Healthcare Professions
Emergency Medical Technician (EMT) -
Houston Community College
Certified Nursing Assistant (CNA) -
Lone Star College-Tomball
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