Elliana Rock
Oldsmar
Summary
Results-driven fulfillment professional prepared to enhance operational effectiveness. Consistently optimized inventory management and ensured timely delivery of orders. Known for exceptional teamwork and adaptability in dynamic environments, leveraging strong problem-solving and communication skills.
Overview
3
3
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
03.2025 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Loading delivery trucks in the morning, making sure all customer orders go out on time and the customers are happy.
Sales Associate
Home Depot
02.2022 - 03.2025
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Applied Arts - Criminology
University of South Florida
Tampa, FL05-2025
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL05.2022
Skills
- Client relationship management
- Customer Needs Assessment
- Order Processing
- Sales Development
- Upselling
- Inventory Control
- Product Sales
- Meeting deadlines
- Professional Demeanor
- Multi-tasking strength
- Outgoing Personality
- Complex Problem-Solving
- Customer Service
- Excellent people skills
- Shipping procedures
- Stock control
Education
true
Timeline
Order Fulfillment Associate
Home Depot
03.2025 - Current
Sales Associate
Home Depot
02.2022 - 03.2025
High School Diploma -
Palm Harbor University High School
Bachelor of Applied Arts - Criminology
University of South Florida
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Julie WhiteJulie White
Installation Coordinator at The Home Depot Home ServicesInstallation Coordinator at The Home Depot Home Services
Matthew KerstenMatthew Kersten
Service Technician at B&I ContractorsService Technician at B&I Contractors