Ellianna Dominguez
Tucson,AZ
Summary
Dynamic and organized professional with proven customer service expertise at Carter County Hyundai. Skilled in managing multi-line phone systems and resolving client issues, enhancing overall satisfaction. Recognized for strong communication and time management abilities, ensuring a welcoming environment and efficient operations. Committed to delivering exceptional service and maintaining a positive first impression.
Overview
3
3
years of professional experience
Work History
Receptionist
Carter County Hyundai
Ardmore, OK
01.2022 - 08.2024
- Greeted and assisted customers, enhancing their experience and ensuring timely service.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Coordinated with service department to relay customer concerns and schedule repairs promptly.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Plainview Highschool
Ardmore, OK05.2023
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- File management
- Reception desk management
- Office supply inventory control
- Multitasking and prioritization
- Customer service
- Punctual and reliable
- Call answering and routing
Timeline
Receptionist
Carter County Hyundai
01.2022 - 08.2024
Plainview Highschool