Ellie Black
Calera,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Intake Sales Specialist
Alexander Shunnarah Personal Injury Attorneys
2023.10 - 2024.01
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Drafted, finalized and submitted paperwork to complete sales.
Medical Assistant
Children’s Of Alabama
2022.08 - 2023.10
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
Manager
Palm Beach Tan
2020.11 - 2022.08
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Education
Calera High School
Calera, AL05.2020
Skills
- Customer Service
- First Aid
- Team Management
Timeline
Intake Sales Specialist
Alexander Shunnarah Personal Injury Attorneys
2023.10 - 2024.01
Medical Assistant
Children’s Of Alabama
2022.08 - 2023.10
Manager
Palm Beach Tan
2020.11 - 2022.08
Calera High School