Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions.
Overview
2
2
years of professional experience
Work History
Desk Assistant
Courts of McKinney - Impact Activities
05.2023 - Current
Greet guests with friendliness and professionalism.
Provide exceptional customer service, addressing inquiries promptly and professionally.
Answer incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Manage incoming calls and direct them to appropriate departments for timely resolutions.
Collaborate effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
Maintain accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
Develop positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
Sales Associate
Once Upon A Child Franchise
04.2022 - 04.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Education
No Degree -
Mckinney High School
Mckinney, TX
06.2025
Skills
Document Management
Proofreading
Strong Organization
Reception duties
Lobby Housekeeping
Message Taking
Scheduling appointments
Calendar Management
Fast Learner
Time Management
Additional Information
Hold a secretary position in the Lion's Heart organization. It is a national volunteer organization that helps communities.
Timeline
Desk Assistant
Courts of McKinney - Impact Activities
05.2023 - Current
Sales Associate
Once Upon A Child Franchise
04.2022 - 04.2023
No Degree -
Mckinney High School
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